Branch Manager in Training

Hertz•Milwaukie, OR

About The Position

Hertz Local Edition (HLE) is hiring motivated, customer-focused individuals for its Manager Trainee Program. The program provides hands-on experience in sales, operations, customer service, finance, and leadership development, preparing participants for advancement to a Branch Manager role in as little as 12–18 months. The starting pay is $19.00 per hour ($39,520 annually). Trainees learn branch operations from the ground up, support sales and performance goals, deliver positive customer experiences, and build skills in sales strategies, customer relationship management, and problem-solving. They gain experience with fleet management, logistics, inventory control, daily operations, compliance, vehicle and facility readiness, financial processes, reporting, and business metrics. They also work with branch leaders and management teams and participate in structured leadership training, developing skills in coaching, scheduling, and team development. Hertz describes the role as a career development opportunity with a path toward leadership. The company operates the Hertz, Dollar, and Thrifty brands worldwide and emphasizes safety, integrity, teamwork, innovation, customer service, accountability, and professional development. Hertz is an Equal Opportunity Employer, including disability and veteran status.

Requirements

  • At least 20 years of age.
  • High school diploma or equivalent.
  • Valid driver's license.
  • Strong communication and interpersonal skills.
  • Excellent multitasking and organizational abilities.
  • Self-motivated with a strong desire to advance.
  • Ability to adapt and succeed in a fast-paced environment.
  • Strong time management skills.
  • Professional appearance and demeanor.
  • Flexibility to work evenings, weekends, and holidays as needed.

Nice To Haves

  • Previous experience in a professional work environment is preferred.

Responsibilities

  • Support location sales and performance goals.
  • Create positive customer experiences that build loyalty and satisfaction.
  • Learn effective sales strategies and CRM best practices.
  • Develop relationship-building and problem-solving skills.
  • Gain hands-on experience with fleet management, logistics, and inventory control.
  • Assist with daily branch operations and compliance procedures.
  • Help prepare vehicles for customers.
  • Support lot organization and fleet readiness.
  • Support customer service initiatives and branch appearance standards.
  • Learn finance and transaction processes.
  • Assist with reporting, documentation, and business metrics.
  • Work with branch leadership and management teams.
  • Develop experience in coaching, scheduling, and team development.
  • Participate in structured leadership training programs and prepare for advancement opportunities.

Benefits

  • Paid time off.
  • Paid holidays.
  • Career advancement opportunities.
  • Medical, dental, and vision coverage.
  • 401(k) with employer matching.
  • Paid parental leave and adoption assistance.
  • Educational reimbursement programs.
  • Employee Assistance Program for employees and family members.
  • Voluntary benefits including pet insurance, legal plans, identity theft protection, and critical illness coverage.
  • Employee discounts on Hertz rentals.
  • Additional discounts on gyms, theme parks, entertainment, travel, and more.
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