Branch Manager in Training

Hertz•San Jose, CA

About The Position

Hertz Local Edition (HLE) is seeking a Manager Trainee for a hands-on development role that builds management skills and prepares high-potential team members for future leadership opportunities, including promotion to Branch Manager within 12 to 18 months. The role provides exposure to sales, customer service, operations, fleet management, finance, and leadership. The trainee supports branch sales initiatives and customer experience, learns fleet logistics and inventory control, assists with daily operations and vehicle preparation, and gains experience with financial processes, reporting, and business performance indicators. Working with branch leadership, the trainee develops skills in employee coaching, scheduling, and team development through structured training. The pay rate is $23.00 per hour. Eligible employees may receive the benefits listed in the posting. Flexible availability, including evenings, weekends, and holidays as needed, is required.

Requirements

  • Must be at least 20 years of age.
  • High school diploma or equivalent required.
  • Valid driver's license.
  • Strong computer proficiency and ability to multitask in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Self-motivated with a desire to learn and advance.
  • Strong organizational and time-management skills.
  • Flexible availability, including evenings, weekends, and holidays as needed.
  • Ability to adapt quickly and thrive in a dynamic work environment.
  • Professional appearance and demeanor.

Nice To Haves

  • Previous experience working in a professional or customer-facing environment.

Responsibilities

  • Support branch sales initiatives and revenue goals.
  • Deliver exceptional customer service and contribute to a positive customer experience.
  • Develop sales skills and learn customer relationship management best practices.
  • Learn fleet logistics, vehicle availability management, and inventory control.
  • Assist with daily branch operations and compliance standards.
  • Help ensure vehicles are ready to meet customer demand.
  • Assist with vehicle preparation, cleaning, and staging.
  • Support lot organization and fleet movement activities.
  • Provide operational support to enhance the overall customer experience.
  • Learn key financial processes and assist with transaction completion.
  • Gain an understanding of reporting, operational metrics, and business performance indicators.
  • Work with branch leadership to learn daily management responsibilities.
  • Build skills in employee coaching, scheduling, and team development.
  • Participate in structured training for future management opportunities.
  • Understand how operational decisions affect business performance and profitability.

Benefits

  • Overtime pay in accordance with federal, state, and local laws.
  • Holiday pay, including 1.5x pay for hours worked on designated holidays plus holiday pay eligibility.
  • Up to 40 hours of sick time.
  • Paid Time Off (PTO), vacation accruals, floating holidays, and paid company holidays.
  • Up to 40% off the base rate of standard Hertz rentals.
  • Medical, Dental, and Vision insurance options.
  • Company-paid Basic Life Insurance.
  • 401(k) retirement savings plan with company matching contributions.
  • Paid Parental Leave and Adoption Assistance.
  • Employee Assistance Program (EAP) for employees and eligible family members.
  • Educational assistance and employee discounts.
  • Optional Pet Insurance, Legal/Identity Theft Protection, and Critical Illness coverage.
  • Employee perks and discounts, including gym memberships and theme park tickets.
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