Branch Manager I- Farmington Branch

Skowhegan Savings Bank•Farmington, ME

13d•$58,490 - $79,133•Onsite

About The Position

Skowhegan Savings Bank is seeking a Branch Manager I to lead its Farmington branch onsite in Farmington, Maine. This full-time role is responsible for efficient, effective branch operations and combines team leadership, strategic planning, and financial oversight to support profitability, operational efficiency, and growth. The Branch Manager builds customer relationships, supports customer retention and new business, ensures compliance with company policies, and coaches and develops the branch team. The role is accountable for financial performance, customer experience, and alignment with company goals, while maintaining product knowledge and setting clear branch-level goals. The starting salary is listed as $58,4900–$65,000, with growth potential up to $79,133 per year. The Branch Manager oversees daily operations, branch finances, risk management, sales and lending activities, and customer service. They collaborate with regional and retail leadership, prepare reports for management, and represent the bank in the local community. They supervise team performance, including coaching, evaluations, feedback, discipline, recruiting, and salary adjustments. The role requires an associate’s degree in a relevant field or at least two years of experience and/or training. Preferred areas of emphasis include business, banking, sales, or a related area. Work takes place in a general office environment with generally pleasant and comfortable physical surroundings. Moderate lifting up to 35 pounds, reaching, walking, sitting, and standing are required. Essential job functions may be performed with reasonable accommodation as determined by management.

Requirements

Associate’s degree in a relevant field of study, or two or more years of experience and/or training.
Strong leadership and coaching capabilities.
Ability to manage financial performance and drive growth.
Knowledge of branch operations, sales, and customer service.
Excellent interpersonal, communication, and relationship-building skills.
Understanding of banking products, services, and regulatory requirements.
Analytical mindset, attention to detail, and problem-solving skills.
Proficiency in banking systems and Microsoft Office Suite.
Strong time-management skills and ability to handle multiple projects and meet deadlines.
Ability to perform essential job functions unaided or with reasonable accommodation.
Ability to perform moderate lifting up to 35 pounds and moderate reaching, walking, sitting, and standing.

Nice To Haves

Preferred emphasis in business, banking, sales, or another related area.

Responsibilities

Oversee daily branch operations, delegating and cross-training staff to ensure timely and accurate task completion.
Ensure branch transactions are balanced daily, oversee accountability for cash handling, and help resolve balancing problems.
Maintain operational efficiency, compliance, security, and audit readiness.
Maintain current knowledge of products, services, compliance standards, and fraud prevention.
Collaborate with the regional branch manager and retail leadership on regional initiatives and strategic planning.
Oversee branch financial performance in alignment with budgets and profitability targets.
Prepare reports apprising management of branch activities.
Foster a customer-focused sales environment that provides financial solutions for individuals and businesses.
Monitor financial trends and performance metrics to support deposit growth and achievement of sales objectives and individual goals.
Originate and service consumer loans within prescribed lending authority.
Maintain sufficient coin and currency levels in compliance with bank policies and cash limits.
Manage risk and ensure adherence to regulatory and internal policies.
Supervise and support team performance through coaching, performance evaluations, feedback, disciplinary actions, recruiting, and salary adjustments.
Develop team leadership capabilities and encourage growth through mentoring, talent development, and one-on-one feedback.
Promote a positive and resilient team culture, including maintaining composure in high-pressure situations.
Facilitate communication through daily planning and monthly team meetings to align goals and expectations.
Deliver and coach staff to provide superior customer experiences, maintaining a clean, organized, and welcoming branch.
Handle customer escalations and complex transactions promptly and effectively; ensure requests and questions are resolved.
Follow and hold staff accountable to bank and retail service-level expectations.
Troubleshoot and resolve internal and external inquiries.
Represent the bank at local events, civic organizations, and volunteer opportunities.
Build relationships with community stakeholders, including nonprofits, schools, small businesses, and local leaders.
Identify and pursue community outreach and marketing opportunities to enhance the bank’s visibility and reputation.
Assume additional responsibilities as assigned to support branch and organizational goals.