Branch Manager 3 - Meadowood-Reno, NV

U.S. Bank•Reno, NV

2d•Onsite

About The Position

The Branch Manager leads and manages branch operations to achieve goals, ensure compliance with banking laws and regulations, and provide an excellent customer experience consistent with U.S. Bank culture and core values. The manager coaches, develops, mentors, and trains team members, exercising independent judgment and discretion in carrying out the role. The position identifies customers’ financial needs and recommends appropriate products and services. It supports individual and business customers in reaching financial goals by collaborating with partners in wealth, business banking, mortgage, and payment services. The manager leads the customer experience, motivates and directs the team, expands the customer base, and participates in the local market and community to identify needs and promote U.S. Bank products and services. The role requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check. Employees are responsible for maintaining current awareness of and compliance with the U.S. Bancorp Code of Ethics and applicable laws, regulations, policies, and procedures. This role is performed from a U.S. Bank location five days per week.

Requirements

Bachelor’s degree or equivalent work experience.
Three to four years of experience in a sales, retail management, or banking environment.
NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including meeting registration requirements for criminal background and credit checks.
Maintain compliance with the U.S. Bancorp Code of Ethics and applicable laws, regulations, policies, and procedures.
Work from a U.S. Bank location five days per week.

Nice To Haves

Thorough product and service knowledge, including regulatory, policy, and compliance issues.
Solid understanding of retail product philosophy, policies, procedures, documentation, and systems.
Thorough knowledge of teller and platform functions, including transaction processing, cash balancing, account opening, and sales techniques.
Analytical skills to evaluate credit requests, prepare budgets, and determine marketplace trends.
Interpersonal communication, leadership, relationship management, time management, sales activity management, and sales skills.
Ability to evaluate and resolve problems and issues with minimal guidance.
Demonstrated success in a retail sales environment.
Working knowledge of employment practices, including rewards and recognition, employee development, and change management.
Adaptive coaching, conflict resolution, accountability, influence, critical thinking, priority setting, relationship management, and business insight skills.

Responsibilities

Lead and manage branch operations to meet goals and comply with banking laws and regulations.
Ensure team members deliver an excellent customer experience consistent with U.S. Bank culture and core values.
Coach, develop, mentor, and train team members.
Identify customers’ financial needs and recommend appropriate products and services.
Help individual and business customers achieve financial goals in collaboration with wealth, business banking, mortgage, and payment services partners.
Lead customer experience, motivate and direct the team, and expand the customer base.
Participate in the local market and community to identify needs and promote U.S. Bank products and services.
Maintain awareness of and comply with the U.S. Bancorp Code of Ethics and applicable laws, regulations, policies, and procedures.
Maintain required NMLS registration.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks, depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase program.
Pension.