The Branch Leader collaborates with senior management to manage a team of sales and service associates who are preparing to lead their own branches. The role supports the Vice President, Branch Leader and focuses on building a strong sales team, developing service associates, generating revenue opportunities, and improving customer satisfaction. The Branch Leader applies national initiatives to grow the business through customer engagement, local marketing, educational seminars, and client appreciation events. The role also coordinates branch operations, supports compliance, resolves customer concerns, and develops and motivates associates toward individual and team success. This is a developmental role lasting 12–24 months, intended to develop talent within the investor center network and support the assigned VP, Branch Leader. The role provides exposure to branch management, including hiring support, leading a compliant and thriving office, growing the market, and mentoring associates. The employee may work at more than one branch or have a different primary branch during the program. Fidelity is transitioning to a full-time onsite working model through a phased regional and role-based rollout; onsite expectations may evolve. The position does not include immigration sponsorship.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed