Branch Manager 3 - Chandler, AZ

U.S. Bank•Chandler, AZ

1d•$80,280 - $98,120•Onsite

About The Position

The Branch Manager 3 leads and manages branch operations to achieve goals, ensure compliance with banking laws and regulations, and deliver an excellent customer experience consistent with U.S. Bank’s culture and core values. The manager coaches, develops, mentors, and trains team members, uses independent judgment, and communicates effectively to identify customers’ financial needs and recommend appropriate products and services. The role collaborates with wealth, business banking, mortgage, and payment services partners to help individual and business customers reach their financial goals. It also leads the customer experience, motivates and directs the team, expands the customer base, and participates in the local market and community to identify needs and promote U.S. Bank products and services. The role requires NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check. Employees are responsible for maintaining current awareness of and complying with the U.S. Bancorp Code of Ethics and applicable laws, regulations, policies, and procedures. This position is based at a U.S. Bank location five days per week. The listed pay range is $80,280–$98,120.

Requirements

Bachelor’s degree or equivalent work experience.
Three to four years of experience in sales, retail management, or a banking environment.
NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including successful completion and maintenance of required registration requirements and criminal background and credit checks.
Ability to work from a U.S. Bank location five days per week.

Nice To Haves

Thorough product and service knowledge, including regulatory, policy, and compliance issues.
Solid understanding of retail product philosophy, policies, procedures, documentation, and systems.
Thorough knowledge of teller and platform functions, including transaction processing, cash balancing, account opening, and sales techniques.
Analytical skills to evaluate credit requests, prepare budgets, and determine marketplace trends.
Interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills.
Ability to evaluate and resolve problems and issues with minimal guidance.
Demonstrated success in a retail sales environment.
Working knowledge of employment practices, including rewards and recognition, employee development, and change management.
Adaptive coaching, conflict resolution, accountability, influence, critical thinking, priority setting, relationship management, and business insight skills.

Responsibilities

Lead and manage branch operations to meet goals and comply with banking laws and regulations.
Ensure team members provide an excellent customer experience consistent with U.S. Bank culture and core values.
Coach, develop, mentor, and train team members; provide motivation and direction.
Identify customers’ financial needs and recommend appropriate products and services, collaborating with wealth, business banking, mortgage, and payment services partners.
Lead the customer experience and help individual and business customers reach their financial goals.
Expand the customer base and participate in the local market and community to identify needs and promote U.S. Bank products and services.
Maintain awareness of and comply with the Code of Ethics, applicable laws and regulations, and internal policies and procedures.

Benefits

Medical, dental, and vision healthcare coverage.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase and 401(k) contribution.
Pension, subject to eligibility requirements.