Branch Leader - Dave Lyle Blvd Saturday Required

Truist Bank • Rock Hill, SC

5d

About The Position

The Branch Leader manages all aspects of the assigned branch, driving performance through leadership, coaching, management, and business development. The role emphasizes small business expertise and development in support of Truist’s purpose of inspiring and building better lives and communities. The Branch Leader ensures compliance with internal controls, operational procedures, and risk management policies, and manages human capital activities including interviewing, hiring, scheduling, performance reviews, and disciplinary actions. The leader may be cross-trained to assist with teller transactions as needed.

The position promotes Truist’s public image and culture, develops branch revenue and client relationships, and leads the branch team in delivering strong individual and team performance. It also involves collaboration with Integrated Relationship Management and operations partners, community involvement, and oversight of required training and compliance.

Requirements

• Bachelor’s degree or equivalent education and related training or experience.
• Two years of financial services and consumer/small business expertise, or equivalent experience and/or performance.
• One year of previous branch leadership or management experience.
• Strong interpersonal, sales relationship, and prioritization skills.
• Strong written and verbal communication skills.
• Must be compliant with the SAFE Mortgage Licensing Act within 30 days of employment in this role, including new or transferred registration and applicable NMLS background check.
• Ability to inspire, lead, and coach others.
• English language fluency is required.

Nice To Haves

• Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
• Graduate of internal leadership development programs.

Responsibilities

• Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values in the team.
• Drive branch business development and individual and team performance in areas including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management partnerships.
• Grow branch revenue through small business development, new client strategies, face-to-face appointments, outbound calling, and prospecting.
• Participate, as reviewed and approved in the market, in civic, government, professional, business, and community groups to develop business and build the Truist brand.
• Lead, grow, coach, and motivate teammates through branch engagement routines to support clients’ financial success and team empowerment.
• Partner with Integrated Relationship Management and operations partners to ensure compliance with bank procedures, internal controls, risk management requirements, the Truist Code of Ethics, and required team training.
• Collaborate with Integrated Relationship Management and key line-of-business partners to promote a One Team culture and business partnerships.
• Make human capital decisions, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews and ratings, performance counseling, and disciplinary actions.
• May be cross-trained to assist with teller transactions as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment coverage
• Tax-preferred savings accounts
• 401(k) plan
• At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
• 10 sick days, prorated
• Paid holidays
• Depending on position and division, potential eligibility for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager