Branch Leader - North Grove Center

Truist Bank • Seffner, FL

4d

About The Position

The Branch Leader manages all aspects of the assigned branch, including performance, business development, team leadership, and compliance. The role focuses on building Small Business expertise and developing client relationships in support of Truist’s purpose. The Branch Leader may also be cross-trained to assist with teller transactions as needed.

The role promotes Truist’s Purpose, Mission, Values, and culture within the team and community; develops branch revenue and client relationships; and leads, coaches, and motivates teammates. It partners with Integrated Relationship Management and Operations partners to maintain compliance with bank procedures, internal controls, risk management policies, and the Truist Code of Ethics. The Branch Leader also makes and oversees human-capital decisions for the branch team.

Requirements

• Bachelor’s degree, or equivalent education and related training or experience.
• Six years of financial services and consumer/small business expertise, or equivalent experience and/or performance.
• Four years of previous branch leadership or management experience.
• Strong interpersonal, sales relationship, and prioritization skills.
• Strong written and verbal skills.
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transferred registration and applicable NMLS background check.
• Ability to inspire, lead, and coach others.

Nice To Haves

• Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
• Graduate of internal leadership development programs.

Responsibilities

• Promote a positive public image in the community and instill Truist’s Purpose, Mission, Values, and culture in the team.
• Drive branch and individual business performance through personal productivity and Truist strategies, including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management partnerships.
• Develop branch revenue, Small Business opportunities, and new client relationships through appointments, outbound calling, and prospecting; grow Mass Affluent relationships through appointments and outbound calling.
• Participate, as reviewed and approved in the market, in civic, government, professional, business, community-affairs, association, and group activities to prospect for business and build the Truist brand.
• Lead branch engagement routines and grow, coach, and motivate teammates to support clients’ financial success and team empowerment.
• Partner with Integrated Relationship Management and Operations partners, including the area operations officer, to support compliance, internal controls, risk management, ethics, and completion of required team training.
• Collaborate with Integrated Relationship Management and key line-of-business partners to promote a One Team culture and business partnerships within the branch.
• Make and oversee human-capital decisions, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews and ratings, performance counseling, and disciplinary actions.
• May be cross-trained to assist with teller transactions as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment coverage
• Tax-preferred savings accounts
• 401(k) plan
• At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
• 10 sick days, prorated
• Paid holidays
• Depending on position and division, may be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager