Branch Leader - North Grove Center

Truist • Seffner, FL

5d

About The Position

The Branch Leader manages all aspects of the assigned branch, including branch performance, business development, team leadership, compliance, risk management, and human capital decisions. The role focuses on developing small-business expertise and growing revenue through client appointments, outbound calling, prospecting, and community involvement. The Branch Leader also partners with Integrated Relationship Management (IRM), Operations, and other business partners to support clients and promote a One Team culture. The role may be cross-trained to assist with teller transactions as needed.

Requirements

• Bachelor’s degree or equivalent education and related training or experience.
• Six years of financial services and consumer/small-business expertise, or equivalent experience and/or performance.
• Four years of previous branch leadership or management experience.
• Strong interpersonal, sales relationship, and prioritization skills.
• Strong written and verbal skills.
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment, including new or transferred registration and applicable NMLS background check.
• Ability to inspire, lead, and coach others.

Nice To Haves

• Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
• Graduate of an internal leadership development program.

Responsibilities

• Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values in the team.
• Drive branch business development and strong individual and team performance, including through Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management strategies.
• Grow branch revenue through small-business development and new-client strategies, face-to-face client appointments, outbound calling, and prospecting.
• Participate in approved civic, government, professional, business, community affairs, associations, and groups to develop business and build the Truist brand.
• Lead, grow, coach, and motivate teammates while executing branch engagement routines.
• Partner with IRM and Operations, including the area operations officer, to ensure compliance with bank procedures, internal controls, risk management policies, the Truist Code of Ethics, and required training.
• Collaborate with IRM and key lines of business to promote a One Team culture and business partnerships.
• Make human capital decisions, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews and ratings, performance counseling, and disciplinary actions.
• Assist with teller transactions as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment coverage
• Tax-preferred savings accounts
• 401(k) plan
• At least 10 days of vacation during the first year, prorated as applicable
• 10 sick days, prorated as applicable
• Paid holidays
• May be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on position and division

What This Job Offers

• Job Type: Full-time
• Career Level: Manager