Branch Lead, DC

Careers In Nonprofits • Columbia, WA

19h • Hybrid

About The Position

Careers In Nonprofits is hiring a Branch Lead for its Washington, DC office. The role owns an established book of clients, serving as a trusted staffing partner by understanding organizations’ hiring needs and recommending solutions. The Branch Lead works closely with the recruiting team to qualify searches, communicate requirements, and ensure a strong client experience, while also growing the firm’s presence in the DC nonprofit community through networking, outreach, and relationship building.

The Branch Lead is the local leader and first point of support for the DC recruiting team, providing day-to-day guidance, helping develop staff, and supporting team performance in partnership with the Managing Director. The position also oversees the DC office’s day-to-day operations and local office needs, and collaborates with colleagues across branches to improve processes and client service. The role reports directly to the Managing Director and offers ongoing guidance and mentorship as the employee develops leadership skills and takes on greater responsibility for the branch.

This is a hybrid position based in Washington, DC, with three days in the office and two remote. The stated schedule is 8:30 AM–5:30 PM. Base salary is $65,000, with anticipated Year 1 total earnings of $75,000–$85,000 including commission. The role offers uncapped graduated commissions and eligibility for quarterly bonuses tied to the performance of the supervised team. Projected Year 2 total earnings are $90,000–$100,000, with potential to exceed that range based on performance.

Requirements

• At least one year of staffing experience is highly preferred; nonprofit recruitment experience may substitute.
• Experience communicating directly with hiring managers, understanding their hiring needs, and managing expectations throughout a search.
• Strong relationship-building skills and a customer service mindset.
• Strong organizational skills and a demonstrated ability to manage competing priorities and follow through on commitments.

Nice To Haves

• Interest in or familiarity with the nonprofit sector.

Responsibilities

• Serve as the primary contact for incoming client inquiries, build relationships, and understand organizations’ staffing needs.
• Consult with clients to identify hiring challenges, recommend staffing solutions, and qualify new searches.
• Advise clients on market trends, candidate profiles, compensation, and hiring processes.
• Partner with recruiters to communicate search requirements, set expectations, and support smooth handoffs and exceptional client service.
• Stay informed about active searches, client relationships, and recruiting activity, identifying challenges and improvement opportunities.
• Maintain existing client relationships and identify opportunities to support clients’ evolving staffing needs.
• Grow the local book of business through networking, relationship building, and outreach to prospective clients.
• Serve as the local leader and first point of support for the DC recruiting team, partnering with the Managing Director on team performance and development.
• Provide day-to-day guidance to recruiters and recruiting coordinators, troubleshoot challenges, and help keep searches moving forward.
• Identify staff development opportunities and collaborate with the Managing Director on training and performance improvement.
• Foster a collaborative, accountable, and supportive team culture, including recognizing staff birthdays, anniversaries, and achievements.
• Oversee day-to-day DC office operations and serve as the primary contact for local office needs and building management.
• Partner with the Managing Director to monitor branch performance, set priorities, and develop strategies for continued growth.
• Represent Careers In Nonprofits in the local nonprofit community through client meetings, networking events, and relationship building.
• Collaborate with colleagues across branches to share ideas, improve processes, and strengthen client service.

Benefits

• Uncapped commission structure with graduated tiers.
• Eligibility for quarterly bonuses tied to the performance of the team supervised.
• Ongoing guidance and mentorship from the Managing Director.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed