Branch Coordinator - Floorcovering Field Technician

Sherwin-Williams•Tampa, FL
•Onsite

About The Position

This position supports sales efforts at a Sherwin-Williams floorcovering store and coordinates installation through independent contractors for wholesale floorcovering customers. The role assists with scheduling installations and ensuring work is conducted according to expectations. The position is based at Store #702112, 4002 W Alva St., Tampa, FL 33614, and is full-time with starting pay of $22.76 per hour. The job involves contact with customers, potentially including minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other valuable items. The company has determined that a criminal-history review is necessary to protect its business, operations, and reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
  • Must have a valid, unrestricted driver's license.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Must be willing to work all scheduled hours, with or without reasonable accommodation.
  • For current Sherwin-Williams employees: must have received at least a “meets expectations” (3) rating on the most recent performance appraisal.
  • For current Sherwin-Williams employees: must have completed all HR Cloud eLearning courses required for the current position.

Nice To Haves

  • High school diploma or GED.
  • At least one year of experience working in a delivery, retail, or customer service position.
  • Previous work experience selling floorcovering and/or floorcovering products.
  • Previous work experience installing floorcovering.
  • Carpet and Vinyl Installation Certification by the Carpet and Rug Institute.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

  • Support sales efforts at a Sherwin-Williams floorcovering store serving wholesale customers.
  • Assist the Branch Manager in developing and implementing floorcovering installation plans to help meet budgeted sales and profit goals.
  • Assist Sherwin-Williams sales representatives with field measurements, including cut sheets, seam diagrams, and product specifications.
  • Ensure customer orders are accurately measured and cut.
  • Conduct on-site inspections of installations to ensure customer satisfaction.
  • Ensure installer transactions are properly handled through the store computer operating system and that records are maintained properly.
  • Determine floorcovering installation training needs and require training as appropriate.
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