Branch Coordinator - Floorcovering Field Technician

Sherwin-Williams•Hallandale Beach, FL

About The Position

This full-time position supports sales at a Sherwin-Williams floorcovering store and coordinates installation work performed by independent contractors for wholesale floorcovering customers. The role assists with scheduling installations and ensures work is completed according to expectations. The selected candidate will work at Store #2233 in Hallandale Beach, Florida, whose stated operating hours are Monday through Friday, 7:30 a.m. to 5:00 p.m. The role involves customer contact, potentially including minors, and access to payment methods, electronic equipment, personal information, merchandise, and other valuables. Sherwin-Williams states that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

  • Be at least 18 years of age.
  • Be legally authorized to work in the country of employment without current or future sponsorship for an employment work visa.
  • Have a valid, unrestricted driver's license.
  • Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

  • High school diploma or GED.
  • At least one year of experience in a delivery, retail, or customer service position.
  • Previous work experience selling floorcovering and/or floorcovering products.
  • Previous work experience installing floorcovering.
  • Carpet and Vinyl Installation Certification by the Carpet and Rug Institute.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

  • Support sales efforts at a Sherwin-Williams floorcovering store serving wholesale customers.
  • Assist the Branch Manager in developing and implementing floorcovering installation plans to help meet the store’s budgeted sales and profit goals.
  • Assist Sherwin-Williams sales representatives with field measurements, including cut sheets, seam diagrams, and product specifications.
  • Ensure customer orders are accurately measured and cut.
  • Conduct on-site inspections of installations to ensure customer satisfaction.
  • Ensure installer transactions are handled properly through the store computer operating system and that records are maintained properly.
  • Determine floorcovering installation training needs and require training as appropriate.

Benefits

  • The company describes a range of benefits intended to support health and well-being, career development, community connection, retirement, health care, and commuting. Specific offerings and eligibility are available through the referenced benefits site.
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