Branch Coordinator - Floorcovering Field Technician

Sherwin-Williams • Springfield, MO

12d • Onsite

About The Position

This full-time position supports sales efforts at a Sherwin-Williams floorcovering store and coordinates installation through independent contractors for wholesale floorcovering customers. The role assists with scheduling installations and ensures work is conducted according to expectations. The selected candidate will work at Store #721191, 3560 E Evergreen St, Springfield, MO 65803-5716. Duties involve contact with customers, potentially including minors, and access to cash and payment methods, electronic equipment, personal information, merchandise, and other items of value. The company has determined that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the general public.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without now or future sponsorship for an employment work visa.
• Must have a valid, unrestricted driver’s license.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally.
• Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling floorcovering and/or floorcovering products.
• Previous work experience installing floorcovering.
• Carpet and Vinyl Installation Certification by the Carpet and Rug Institute.
• Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

• Support sales efforts at a Sherwin-Williams floorcovering store serving wholesale customers.
• Assist the Branch Manager in developing and implementing floorcovering installation plans to help meet the store’s budgeted sales and profit goals.
• Assist Sherwin-Williams sales representatives with field measurements, including cut sheets, seam diagrams, and product specifications.
• Ensure customer orders are accurately measured and cut.
• Conduct on-site installation inspections to ensure customer satisfaction.
• Ensure installer transactions are properly handled through the store computer operating system and that records are maintained properly.
• Determine floorcovering installation training needs and require training as appropriate.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed