Branch Coordinator - Floorcovering Field Technician

Sherwin-Williams • Springfield, MO

13d • Onsite

About The Position

This position supports sales efforts at a Sherwin-Williams floorcovering store and coordinates installation through independent contractors serving wholesale floorcovering customers. The Branch Coordinator assists with scheduling installations and ensures work is performed consistently with customer expectations. The role is based at Store #721191, 3560 E Evergreen St, Springfield, MO 65803-5716, and is full-time. The job involves contact with customers, potentially including minors, and access to cash and payment methods, electronic equipment, personal information, merchandise, and other valuable items. Sherwin-Williams has determined that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

• Be at least 18 years of age.
• Be legally authorized to work in the country of employment without current or future sponsorship for an employment work visa.
• Have a valid, unrestricted driver’s license.
• Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
• Be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

• Have at least a high school diploma or GED.
• Have at least one year of experience in delivery, retail, or customer service.
• Have previous work experience selling floorcovering and/or floorcovering products.
• Have previous work experience installing floorcovering.
• Have Carpet and Vinyl Installation Certification from the Carpet and Rug Institute.
• Be able to read, write, comprehend, and communicate in more than one language.
• Be able to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Support sales efforts at a Sherwin-Williams floorcovering store serving wholesale customers.
• Assist the Branch Manager in developing and implementing floorcovering installation plans to help meet the store’s budgeted sales and profit goals.
• Assist Sherwin-Williams sales representatives with field measurements, including cut sheets, seam diagrams, and product specifications.
• Ensure customer orders are accurately measured and cut.
• Conduct on-site inspections of installations to ensure customer satisfaction.
• Ensure installer transactions are handled properly through the store computer operating system and that records are maintained accurately.
• Determine floorcovering installation training needs and require training as appropriate.

Benefits

• The company describes a range of benefits related to health and well-being, career development, community connection, retirement, health care, and commuting; details are available through its candidate benefits information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed