Branch Billing Team Lead

Loomis•Houston, TX

About The Position

This position is primarily responsible for supporting the billing team for efficiency and accuracy in the accounts payable/accounts receivable management system. It involves communicating with team members and other departments, providing clarifications, resolving issues, and assisting in creating and streamlining billing processes.

Requirements

Strong computer skills, with advanced skills in Excel.
Ability to research and problem-solve.
Strong attention to detail to provide quality service with accuracy.
Excellent communication skills, both verbal and written.
Demonstrate ability to interact effectively with individuals at various levels in the organization.
Demonstrate strong time management and organizational skills.
Ability to take initiative and have a sense of urgency for time sensitive materials.
Ability to work cohesively within a team environment.

Responsibilities

Support team on a day-to-day basis ensuring timely and accurate billing/invoicing.
Organize, assign, delegate, and coordinate the billing team workload to ensure accuracy while meeting objectives and deadlines.
Monitor reports and perform internal audits to validate billing accuracy and completeness.
Monitor credit/rebill percentages and work with branch locations to identify root cause.
Partner with branch locations to reduce non-response time for credit disputes from the customer.
Continuously work with supervisor and manager to improve billing policies, procedures and guidelines based on analysis of root cause and corrective actions for billing issues.
Provide feedback to supervisor and manager regarding employee performance and development.
Continuously promote a positive working environment and improve employee morale.
Manage cross-training within the team and ensure documentation is saved in a central location.
Participate and/or lead projects as assigned.
Perform semi-annual review for branch billers.
Review billing reports and assist team with timely billing.
Review billing for accuracy.
Ensure cross training is completed.
Maintain billing for assigned accounts.
Consult with management regarding any billing delays.
Take leadership role or offer participation in assigned projects to advance the mission of the organization.
Other duties as assigned.