Branch Banking Mgmt Military Apprentice - San Tan Valley District, AZ

Military Spouse Corporate Career Network•Chandler, AZ
•Onsite

About The Position

Wells Fargo is seeking a Branch Banking Management Military Apprentice (SAFE) for the National Branch Network within the Consumer Banking and Lending division. The apprentice will develop the skills and experience needed to perform as an Associate Branch Manager through a U.S. Department of Labor-accredited apprenticeship program. The program combines structured on-the-job training, coursework, mentorship, and professional development under the supervision of a hiring manager, program manager, and mentor. The role focuses on leading, managing, and developing a diverse team, fostering engagement and accountability, and coaching employees on customer engagement behaviors that improve the customer experience and support business growth. It also includes supporting operational excellence, following policies and procedures and applicable regulations, and managing branch people and financial resources. Apprentices may assist customers with transactions and model relationship-focused service. This SAFE position involves customer contact and may include offering or negotiating terms or taking applications for dwelling-secured transactions. Employment requires SAFE registration and compliance with Loan Originator requirements, including applicable background, financial responsibility, character, and general financial fitness standards. Enrollment in Wells Fargo’s DOL Registered Apprentice Program is required, and apprentices are full-time employees.

Requirements

  • At least 2 years of finance or budgetary experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • Current or previous military experience is required.
  • Enrollment in Wells Fargo’s DOL Registered Apprentice Program is required.
  • SAFE registration is required at the time of employment; Wells Fargo initiates the registration process after the employment start date.
  • Meet Loan Originator qualification requirements, including applicable financial responsibility, character, general financial fitness, and criminal background standards, and comply with related Wells Fargo policies.
  • Meet ongoing regulatory requirements, including additional screening if necessary.

Nice To Haves

  • Military experience in any branch of service, including Army, National Guard, Air Force, Space Force, Navy, Marines, Coast Guard, or Reserves.
  • At least 2 years of leadership experience.
  • Military experience in a customer-facing role.
  • Relevant military experience in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting.
  • Leadership experience coaching, training, developing, and building a high-performing team.
  • Experience building and maintaining effective relationships with customers and internal partners.
  • Experience identifying complex financial needs through questions and recommending products and services to customers.
  • Excellent verbal, written, and interpersonal communication skills.
  • Self-motivation, initiative, and accountability.
  • Ability to work effectively in a team and across organizational levels, with flexibility, collaboration, and adaptability.
  • Ability to interact with customers and team members with integrity and professionalism.
  • Ability to manage time and competing priorities, exercise independent judgment, and use critical thinking skills.
  • Ability to navigate multiple computer systems and applications and use search tools to find information.
  • Knowledge and understanding of compliance controls, risk management, and loss prevention.
  • Relevant military experience working with military protocol and instructions, enlisted evaluations, or officer and leadership reporting.

Responsibilities

  • Participate in less complex initiatives and identify opportunities for process improvements within the Branch Banking functional area.
  • Review and analyze basic business, operational, or technical assignments and challenges; research and evaluate alternatives; and use independent judgment to guide medium-risk deliverables.
  • Present recommendations for resolving more complex situations while developing expertise in Branch Banking policies, procedures, and compliance requirements.
  • Collaborate and consult with Branch Banking colleagues, internal partners, stakeholders, and internal and external customers.
  • Lead, manage, and develop a diverse team, fostering engagement, commitment, and accountability for business outcomes.
  • Coach employees on customer engagement behaviors that support an enhanced customer experience and business growth.
  • Support operational excellence by executing policies and procedures in alignment with regulations, audit requirements, and escalation procedures.
  • Manage the allocation of people and financial resources for the branch.
  • Assist customers with transactions as needed and model exceptional, relationship-focused customer service.
  • Complete structured apprenticeship activities, including on-the-job training, coursework, mentorship, and professional development.

Benefits

  • Robust benefits.
  • Competitive compensation.
  • Programs designed to support work-life balance and well-being.
  • Opportunities for professional development through the apprenticeship program.
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