Branch Banking Management Military Apprentice - Raleigh, NC

Military Spouse Corporate Career Network•Raleigh, NC

2d•Onsite

About The Position

Wells Fargo is seeking a Branch Banking Management Military Apprentice (SAFE) for the National Branch Network within the Consumer Banking and Lending division. This role is part of a U.S. Department of Labor-accredited apprenticeship program involving structured on-the-job training, coursework, and mentorship under the supervision of a hiring manager, program manager, and mentor. Program managers facilitate apprentices’ professional development to prepare them for a post-apprenticeship role as a fully functioning Associate Branch Manager. The role contributes to leading and developing a diverse team, supporting customer engagement and business growth, and maintaining operational excellence. It includes work involving branch policies and procedures, applicable regulations, audits, escalations, and allocation of people and financial resources. The apprentice may also assist customers with transactions and model relationship-focused customer service. This SAFE position involves customer contact and may include offering or negotiating terms and/or taking applications for dwelling-secured transactions. Continued employment depends on meeting applicable SAFE Mortgage Licensing Act requirements, including acceptable background investigation results, and Loan Originator requirements under Regulation Z.

Requirements

Meet applicable requirements for a SAFE position, including the S.A.F.E. Mortgage Licensing Act of 2008 and related regulations.
Meet Loan Originator requirements under Regulation Z as outlined in the job expectations.
Meet ongoing employment requirements, including acceptable background investigation results.

Responsibilities

Participate in less complex initiatives and identify opportunities for process improvements within the Branch Banking functional area.
Review and analyze basic business, operational, or technical assignments or challenges; research and evaluate alternatives and use independent judgment to guide medium-risk deliverables.
Present recommendations for resolving more complex situations and develop expertise in Branch Banking functions, policies, procedures, and compliance requirements.
Collaborate and consult with Branch Banking colleagues, internal partners, stakeholders, and internal and external customers.
As part of the apprenticeship, complete structured duties that may include on-the-job training, coursework, and mentorship.
Contribute to leading, managing, and developing a diverse team of direct reports and fostering engagement, commitment, and accountability for business outcomes.
Coach customer-facing behaviors that support an enhanced customer experience and business growth.
Support operational excellence by following applicable policies, procedures, regulations, audit requirements, and escalation procedures.
Manage allocation of people and financial resources for the branch.
Assist customers with transactions as needed and model exceptional, relationship-focused customer service.