Branch Banking Management Military Apprentice - Wilmington, NC

Military Spouse Corporate Career Network•Wilmington, NC

3d•Onsite

About The Position

Wells Fargo is seeking a Branch Banking Management Military Apprentice (SAFE) for its National Branch Network within the Consumer Banking and Lending division. The role is part of a U.S. Department of Labor-accredited apprenticeship program that combines structured on-the-job training, coursework, and mentorship under the supervision of a hiring manager, program manager, and mentor. Program managers facilitate the apprentice’s professional development toward the proficiency and experience required for the post-apprenticeship role of Associate Branch Manager. The apprentice develops skills in leading, managing, and developing a diverse team; fostering engagement, commitment, and accountability; coaching customer engagement behaviors; supporting business growth and customer experience; and maintaining operational excellence. The role includes assisting customers with transactions as needed and following applicable policies, procedures, regulations, audit requirements, and escalation procedures. The position has customer contact and may involve offering or negotiating terms and/or taking applications for dwelling-secured transactions. Continued employment is contingent on meeting applicable SAFE Mortgage Licensing Act requirements, including acceptable background investigation results, and Loan Originator requirements under Regulation Z.

Requirements

The role is available to Veterans, transitioning military personnel, National Guard and Reserve members, and Wounded Warriors.
Meet the applicable skill, education, and experience requirements; specific details are not provided in the posting.
Meet applicable requirements for a SAFE position, including acceptable background investigation results.
Meet Loan Originator requirements under Regulation Z, as applicable.

Responsibilities

Participate in less complex initiatives and identify process-improvement opportunities within the Branch Banking functional area.
Review and analyze basic business, operational, or technical assignments or challenges; research and evaluate alternatives; and use independent judgment to guide medium-risk deliverables.
Present recommendations for resolving more complex situations and develop expertise in Branch Banking functions, policies, procedures, and compliance requirements.
Collaborate and consult with Branch Banking colleagues, internal partners, stakeholders, and internal and external customers.
Participate in structured apprenticeship activities, including on-the-job training, coursework, and mentorship.
Develop skills in leading, managing, and developing a diverse team and fostering engagement, commitment, and accountability to business outcomes.
Coach customer-engagement behaviors to support an enhanced customer experience and business growth.
Support operational excellence by following applicable policies, procedures, regulations, audit requirements, and escalation procedures.
Manage branch allocation of people and financial resources as part of the role’s branch-management responsibilities.
Assist customers with transactions as needed and model relationship-focused customer service.
Meet applicable SAFE Mortgage Licensing Act and Regulation Z Loan Originator requirements for the position.