Branch Banking Mgmt Military Apprentice - San Tan Valley District, AZ

VetJobs•Chandler, AZ

3d•Onsite

About The Position

Wells Fargo is hiring a Branch Banking Management Military Apprentice (SAFE) for its National Branch Network within the Consumer Banking and Lending division. The role is part of a U.S. Department of Labor-accredited apprenticeship program, combining structured on-the-job training, coursework, and mentorship under the supervision of a hiring manager, program manager, and mentor. The program is intended to prepare the apprentice for a post-apprenticeship role as an Associate Branch Manager by developing the proficiency and experience needed for that position. The position supports branch management by developing a diverse, high-performing team and fostering engagement, accountability, and commitment to business outcomes. It involves coaching employees in customer engagement behaviors, supporting a strong customer experience and business growth, and maintaining operational excellence through applicable policies, regulations, audits, and escalation procedures. The apprentice may also assist customers with transactions and help meet their needs by building relationships. This SAFE position includes customer contact and duties that may involve offering or negotiating terms for, or taking applications for, dwelling-secured transactions. Employment requires SAFE registration and compliance with applicable mortgage loan originator regulations and ongoing regulatory requirements. The role is onsite unless otherwise stated; the posting states that all positions are onsite unless stated otherwise.

Requirements

At least 2 years of finance or budgetary experience, or equivalent demonstrated through work experience, training, military experience, or education.
Current or previous military experience is required.
Enrollment in Wells Fargo’s U.S. Department of Labor Registered Apprentice Program is required.
SAFE registration is required at the time of employment; Wells Fargo will initiate the registration process after the employment start date.
Must meet applicable Loan Originator qualification requirements, including financial responsibility, character, general financial fitness, criminal background standards, and ongoing regulatory screening.

Nice To Haves

Military experience in any branch of service, including Army, National Guard, Air Force, Space Force, Navy, Marines, Coast Guard, or Reserves.
At least 2 years of leadership experience.
Military experience in a customer-facing role.
Relevant military experience in personnel benefits management, military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting.
Leadership experience coaching, training, developing, and building a high-performing team.
Experience building and maintaining effective relationships with customers and internal partners.
Experience identifying complex financial needs through questioning and recommending products and services to customers.
Excellent verbal, written, and interpersonal communication skills.
Self-motivation, initiative, and accountability.
Ability to work effectively in a team and across organizational levels, with flexibility, collaboration, and adaptability.
Ability to interact with customers and team members with integrity and professionalism.
Ability to manage time and competing priorities, exercise independent judgment, and use critical thinking skills.
Ability to navigate multiple computer systems and applications and use search tools to find information.
Knowledge and understanding of compliance controls, risk management, and loss prevention.
Relevant military experience working with military protocol and instructions, enlisted evaluations, or officer and leadership reporting.

Responsibilities

Participate in less complex initiatives and identify process improvement opportunities within the scope of Branch Banking responsibilities.
Review and analyze basic business, operational, or technical assignments and challenges; research and evaluate alternatives and use independent judgment to guide medium-risk deliverables.
Present recommendations for resolving more complex situations while developing expertise in Branch Banking functions, policies, procedures, and compliance requirements.
Collaborate and consult with Branch Banking colleagues, internal partners, stakeholders, and internal and external customers.
Complete structured apprenticeship duties that may include on-the-job training, coursework, and mentorship.
Lead, manage, and develop a diverse team of direct reports, fostering engagement, commitment, and accountability for business outcomes.
Coach employees in customer engagement behaviors to enhance customer experience and support business growth.
Support operational excellence by following applicable policies and procedures, regulations, audit requirements, and escalation procedures.
Manage the allocation of people and financial resources for the branch.
Assist customers with transactions as needed and model relationship-focused customer service.
Meet applicable SAFE registration and Loan Originator regulatory requirements.