Branch Banking Management Military Apprentice (SAFE) Inglewood CA

Wells Fargo & Company•Los Angeles, CA

7d•$31 - $62•Onsite

About The Position

Wells Fargo is hiring a Branch Banking Management Military Apprentice for its National Branch Network in the Consumer Banking and Lending division. The role is part of a U.S. Department of Labor-accredited apprenticeship program intended to prepare apprentices for the post-apprenticeship role of Associate Branch Manager. Apprentices complete structured duties that may include on-the-job training, coursework, and mentorship under the supervision of a hiring manager, program manager, and mentor. Program Managers facilitate the apprentice’s professional development path so the apprentice can gain the proficiency and experience required for the Associate Branch Manager role. Apprentices are full-time employees and must follow Wells Fargo and apprenticeship program policies, procedures, and employee expectations. The position involves leading, managing, and developing a diverse team, fostering engagement and accountability for business outcomes, coaching employees on customer engagement behaviors, and supporting business growth and operational excellence. The apprentice may assist customers with transactions and serve as a role model in building customer relationships and delivering an exceptional customer experience. The role also involves compliance with applicable regulations, policies and procedures, audit and escalation requirements, and management of branch people and financial resources. This is a SAFE position with customer contact. Duties may include offering or negotiating terms for, or taking an application for, a dwelling-secured transaction. Employment requires SAFE registration and compliance with the S.A.F.E. Mortgage Licensing Act of 2008, Regulation Z Loan Originator requirements, and applicable ongoing regulatory screening and qualification requirements. Current or previous military experience is required. The position is available at listed branches in Inglewood and the surrounding Los Angeles area, subject to availability.

Requirements

At least 2 years of finance or budgetary experience, or equivalent demonstrated through work experience, training, military experience, or education.
Current or previous military experience is required.
Enrollment in Wells Fargo’s DOL Registered Apprentice Program is required.
Ability to meet SAFE registration requirements at the time of employment and applicable Loan Originator qualification and regulatory requirements.
Ability to follow Wells Fargo and apprenticeship program policies, procedures, and employee expectations.

Nice To Haves

Military experience in any branch of service, including Army, National Guard, Air Force, Space Force, Navy, Marines, Coast Guard, or Reserves.
At least 2 years of leadership experience.
Military experience in a customer-facing role.
Relevant military experience in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting.
Leadership experience coaching, training, developing, and building a high-performing team.
Experience building and maintaining effective relationships with customers and internal partners.
Experience asking questions and identifying complex financial needs to recommend products and services to customers.
Excellent verbal, written, and interpersonal communication skills.
Self-motivation, initiative, and accountability.
Ability to work effectively in a team and across organizational levels, with flexibility, collaboration, and adaptability.
Ability to interact with customers and team members with integrity and professionalism.
Ability to manage time and competing priorities, exercise independent judgment, and use critical-thinking skills.
Ability to navigate multiple computer systems and applications and use search tools to find information.
Knowledge and understanding of compliance controls, risk management, and loss prevention.
Relevant military experience working with military protocol and instructions, enlisted evaluations, or officer and leadership reporting.

Responsibilities

Participate in less complex initiatives and identify process improvement opportunities within the Branch Banking functional area.
Review and analyze basic business, operational, or technical assignments, research alternatives, and use independent judgment to guide medium-risk deliverables.
Present recommendations for resolving more complex situations while developing expertise in Branch Banking policies, procedures, and compliance requirements.
Collaborate and consult with Branch Banking colleagues, internal partners, stakeholders, and internal and external customers.
Complete structured apprenticeship duties, including on-the-job training, coursework, and mentorship, under the supervision of a hiring manager, program manager, and mentor.
Lead, manage, and develop a diverse team of direct reports, fostering engagement, commitment, and accountability for business outcomes.
Coach employees on customer engagement behaviors to enhance customer experience and support business growth.
Promote operational excellence and execute policies and procedures in alignment with applicable regulations, audit requirements, and escalation procedures.
Manage the allocation of people and financial resources for the branch.
Assist customers with transactions as needed and model relationship-building and exceptional customer service.
Meet SAFE registration, Loan Originator qualification, and ongoing regulatory requirements.
Follow applicable Wells Fargo and apprenticeship program policies, procedures, and employee expectations, and fulfill risk and compliance obligations.