Branch Banking Management Military Apprentice (SAFE) Fort Collins CO

Wells Fargo Bank•Fort Collins, CO

2d•Onsite

About The Position

Wells Fargo is hiring a Branch Banking Management Military Apprentice for the National Branch Network within its Consumer Banking and Lending division. The role is part of the U.S. Department of Labor accredited Apprenticeship program. Apprentices complete structured duties that may include on-the-job training, coursework, and mentorship under a hiring manager, program manager, and mentor. The program supports professional development in preparation for a post-apprenticeship Associate Branch Manager role and provides a path to the proficiency and experience required for that role. Branch Banking Management responsibilities include leading, managing, and developing a diverse team; fostering engagement, commitment, and accountability for business outcomes; coaching customer engagement behaviors; and supporting business growth and operational excellence. The position also involves following applicable policies and procedures, regulations, audit and escalation processes, and managing branch people and financial resources. The apprentice may assist with customer transactions and serve as a role model for relationship-focused customer service. This SAFE position has customer contact and may involve offering or negotiating terms for, or taking applications for, dwelling-secured transactions. Employment requires SAFE registration and compliance with applicable mortgage loan originator requirements. Current or previous military experience is required. The role is located at East Harmony in Fort Collins, Colorado.

Requirements

At least 2 years of finance or budgetary experience, or equivalent demonstrated through work experience, training, military experience, or education.
Current or previous military experience.
Enrollment in Wells Fargo’s DOL Registered Apprentice Program is required.
SAFE registration is required at the time of employment.
Meet applicable Consumer Financial Protection Bureau Loan Originator qualification requirements, including financial responsibility, character, general financial fitness, and criminal background standards.
Meet ongoing regulatory requirements, including additional screening if necessary.

Nice To Haves

Military experience in any branch of service: Army, National Guard, Air Force, Space Force, Navy, Marines, Coast Guard, or Reserves.
At least 2 years of leadership experience.
Military experience in a customer-facing role.
Relevant military experience in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting.
Leadership experience coaching, training, developing, and building a high-performing team.
Experience building and maintaining effective relationships with customers and internal partners.
Experience asking questions and identifying complex financial needs to recommend products and services to customers.
Excellent verbal, written, and interpersonal communication skills.
Self-motivation, initiative, and accountability.
Ability to work effectively in a team and across organizational levels, with flexibility, collaboration, and adaptability.
Ability to interact with customers and team members with integrity and professionalism.
Ability to manage time and competing priorities, exercise independent judgment, and use critical thinking skills.
Ability to navigate multiple computer systems and applications and use search tools to find information.
Knowledge and understanding of compliance controls, risk management, and loss prevention.
Relevant military experience working with military protocol and instructions, enlisted evaluations, or officer and leadership reporting.

Responsibilities

Participate in less complex initiatives and identify process improvement opportunities within the Branch Banking functional area.
Review and analyze basic business, operational, or technical assignments or challenges; research and evaluate alternatives; and use independent judgment to guide medium-risk deliverables.
Present recommendations for resolving more complex situations and develop expertise in Branch Banking functions, policies, procedures, and compliance requirements.
Collaborate and consult with Branch Banking colleagues, internal partners, stakeholders, and internal and external customers.
Complete structured apprenticeship duties, including on-the-job training, coursework, and mentorship, under the supervision of a hiring manager, program manager, and mentor.
Lead, manage, and develop a diverse team and foster engagement, commitment, and accountability for business outcomes.
Coach customer engagement behaviors that enhance customer experience and support business growth.
Support operational excellence by following applicable policies, procedures, regulations, audit processes, and escalation procedures.
Manage the allocation of people and financial resources for the branch.
Assist customers with transactions as needed and model relationship-focused customer service.
Meet SAFE registration and applicable Loan Originator requirements for the position.