Branch Banking Assistant Leader

Flagstar Bank•Iron Mountain, MI

1d•$21 - $36

About The Position

The Branch Banking Assistant Leader drives branch revenue growth, operational integrity, and client experience excellence, with a focus on reputational success in the community. The role supports growth in primary client relationships and financial performance, coaches and develops branch team members, helps deliver exceptional client experiences, and contributes to risk management and operational standards. The Assistant Leader also assists the Branch Banking Leader with talent management and compliance responsibilities and performs special projects and other duties as required.

Requirements

High school diploma or equivalent (GED, HiSET, TASC, or foreign equivalent).
At least 2 years of branch sales experience.
Experience with a variety of banking products.
Experience with banking risk management.
Strong ability to build and maintain effective stakeholder relationships through clear communication, proactive collaboration, and cross-functional insights.
Ability to build trusted client relationships by identifying needs and delivering tailored solutions.
Ability to foster or support a positive work culture and productive work environment.
Ability to meet the physical demands of the job, including a moderate degree of exertion and stamina such as standing, sitting, walking, driving, or infrequent lifting.

Nice To Haves

Undergraduate degree (4 years or equivalent), or equivalent experience.
At least 4 years of branch banking and/or financial institution sales experience.
Experience in a leadership role.
Competencies in creating diverse and cohesive teams, education and coaching, creating followership, objectively evaluating talent, and creating accountability.

Responsibilities

Drive market growth of primary client relationships and achieve financial performance targets for deposits, loans, and non-interest income.
Identify and deliver appropriate client introductions to team members to support growth targets and sales initiatives.
Support coaching, development, and mentorship of team members and the execution of partner-produced sales and marketing initiatives.
Reinforce training and coaching on the bank’s mission and effective engagement with communities and customers.
Assist the Branch Banking Leader with employment, performance evaluations, staff development and training, disciplinary actions, succession planning, and compliance oversight.
Deliver client engagement and education using available tools and systems, and foster a culture focused on exceptional client experience.
Help identify and mitigate reputational, regulatory, employee, and client risks by supporting adherence to bank policies and regulations.
Meet operational excellence standards.
Perform special projects and additional duties and responsibilities as required.
Adhere to regulatory and compliance policies and standards, complete required compliance training, and maintain compliance with applicable laws and regulations.