Branch Administrator

SOLV4EX Group•Regina, SK

7d•Onsite

About The Position

The Branch Administrator is responsible to provide administrative support to the branch as well as handling customer service at the front counter. This role involves learning about Canadian Energy products and representing the brand. The position offers the opportunity to work with customers to select the best Canadian Energy product for their needs, requiring the candidate to use product knowledge to find creative solutions. This is a great opportunity to work on a wide variety of tasks and gain valuable experience in customer service, office administration, invoicing, inventory organization, and warehousing, providing foundational knowledge for various career paths.

Requirements

1-3 years of experience in an administrative or customer service position.
Able to consistently and safely lift 50 pounds.
Developed customer service skills.
Strong attention to detail.
Ability to accurately follow direction.
Proficient use of various office-based software including Microsoft Office 2007 and company ERP systems.

Responsibilities

Provide customer service at the front counter and by telephone, striving for an exceptional experience.
Improve customer value by offering new products and services or consolidating purchases.
Assist with administration, including issuing invoices and managing customer accounts in the Company ERP system (NetSuite).
Handle order-taking, order-entry, and order fulfillment.
Assist in all aspects of warehouse duties, including labeling of product, preparation of shipping documentation, inventory counts, and general cleanup/maintenance.
Potentially load and unload trucks/trailers, put away stock, and pick orders based on business needs.
Consistently uphold all company culture, health and safety, security, and operational policies and procedures.
Demonstrate proficient knowledge of safe material handling techniques.
Safely operate power and manual lift equipment, including driving a forklift at times.