Branch Administrator
Westlake•Thunder Bay, ON
•CA$54,000 - CA$74,800
About The Position
The function of this position is to support the Distribution branch management & sales team by enabling timely and accurate processing of reports, data entry and/or information gathering as required & related to the business. The role also supports inside and outside sales teams in providing customers with high quality service.
Requirements
- High School Diploma
- Understanding of the role of Customer Service / Inside Sales and its relation to meeting day to day business objectives
- Knowledge/experience in building supplies
- Ability to comprehend and follow procedures
- Ability to work well within a team and independently
- Ability to identify and solve problems when required
- Strong computer skills
- Excellent phone etiquette
- Exceptional verbal and written communication skills
- Ability to work in a fast-paced, self-directed environment
- Positive attitude along with a strong desire to learn and adapt to change
Nice To Haves
- Post -Secondary Education an asset
- JDE 9.0 experience an asset
Responsibilities
- Support Branch Manager in overseeing day-to-day branch operations
- Maintain proper communication with customers and/or vendors
- Process customer orders, including custom orders, and price them accurately
- Inside sales - process customer orders and inquiries accurately
- Use the JDE system to process invoices and review/update receiving reports
- Assist in training of new hires
- Manage daily cash/check reconciliations & complete bank deposits as required
- Ensure filing is accurate & kept up-to-date
- Help ensure SOX compliance with accuracy, control, and efficiency
- Maintain level of quality consistent with established standards
- Maintain constructive working relationships with co-workers, managers and head office
- Ensure bi-weekly timesheets are completed accurately and submitted on time
- Coordinate health and safety meetings and complete all health and safety requirements
- Complete or edit CPPs for new and existing customers as needed
- Assist with ordering and receiving material as needed
- Answer telephones as needed
- Assist in warehouse and with picking of orders
Benefits
- 4K (inclusive of bonus opportunities)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
