Branch Administrator

Graybar•Chesterfield, MO
•Hybrid

About The Position

The Branch Administrator performs administrative and clerical activities and assists with resolving local service issues. The role supports branch operations through billing and transaction processing, customer credit and deduction investigations, records management, reporting, and participation in quality improvement and inventory activities. The position follows a hybrid schedule, with one week in the office and one week remotely. Flexible scheduling options are available. Employees must be available to work onsite as needed, and the arrangement may be modified or discontinued based on business needs.

Requirements

  • High school education.
  • Attention to detail, data entry, and organizational skills.
  • Ability to interface and work well with all levels of employees and management.

Nice To Haves

  • Six or more months of related experience.
  • Knowledge of computer systems.
  • SAP experience.

Responsibilities

  • Complete administrative tasks, including job lot billing to customers, scanning or faxing orders and quotations, and providing proofs of delivery as required.
  • Process customer credits and deductions and investigate and track their causes.
  • Investigate and resolve LIV workflows, and coordinate the generation and clearing of daily, weekly, and monthly reports.
  • File documents and mail, maintain tax certificate files, back up the receptionist, and manage company records.
  • Participate in Quality Improvement Teams to limit rework, streamline administrative functions, and enhance service within the location.
  • Key and approve daily transactions, including supplier returns, customer returns, miscellaneous billings, and credits.
  • Participate in annual inventory and closing work as directed.
  • Review and approve reports in accordance with company instructions, and suggest and implement appropriate corrective actions.

Benefits

  • Medical, dental, vision, and prescription drug plan options.
  • Life insurance coverage for employees and options for family coverage.
  • Flexible Spending Accounts.
  • Disability benefits at no cost to employees.
  • Profit-sharing plans.
  • 401(k) savings plan with company match.
  • Paid vacation and sick days.
  • Paid holidays.
  • Paid Wellness Day.
  • Community Time Off for volunteering.
  • Predictable work schedules, with no weekends or nights for most roles.
  • Employee Recognition Program.
  • Educational reimbursement and Career Development Programs.
  • Employee stock ownership plan.
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