Branch Administrator

Complete Landscaping Service • Bowie, MD

13d • $26 - $28 • Onsite

About The Position

The Branch Administrator is responsible for the accurate and timely execution of administrative functions in support of Branch and/or Region operations, in conjunction with Corporate functional department needs. The position is based in Bowie, Maryland, and supports office administration, fiscal responsibilities, contract administration, and human resources activities.

Requirements

• High school diploma or equivalent.
• 2–4 years of related work experience.
• Strong internal and external customer service skills.
• Professional demeanor and ability to contribute to a culture of excellence.
• Effective oral and written communication skills, including the ability to speak effectively with employees individually or in groups.
• High attention to detail and strong organizational skills.
• Ability to work within time constraints with limited supervision.
• Ability to prioritize workload, adapt to changing priorities, change direction quickly according to deadlines, and handle multiple tasks while maintaining attention to detail.
• Intermediate to advanced understanding of Microsoft Office Suite, CRM, and ERP systems.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to read, write, and comprehend English.
• Regular, on-time attendance at the established work location.
• Ability to think rationally and maintain positivity and professionalism in a fast-paced, high-stress environment.
• Constant ability to talk, hear, see, sit, stand, and walk; close and distant vision, peripheral vision, depth perception, and ability to adjust focus; frequent hand use to manipulate, handle, or feel objects, tools, or controls; and occasional lifting or moving of up to 25 pounds.

Nice To Haves

• Bachelor of Arts in Business Administration, Human Resource Management, or a similar field.
• Valid driver’s license in the state of employment.
• Certified Public Notary license in the state of employment.
• Bilingual English/Spanish skills, including the ability to read, interpret, and translate documents and make verbal presentations.

Responsibilities

• Assist with organizing company functions and meetings, including facility allocation and catering.
• Perform general clerical duties, including typing, faxing, scanning, answering phones, greeting visitors, and filing.
• Schedule office machine maintenance.
• Assist with general IT requests, including cell phone management.
• Monitor office-supply inventory and requests, and complete online ordering.
• Welcome and direct visitors, vendors, and applicants as front desk administrator.
• Meet company-driven deadlines.
• Protect sensitive company data by following internal security controls.
• Assign system-generated purchase orders upon request.
• Reconcile vendor invoices against open purchase order reports.
• Analyze reports and job data for discrepancies or issues and share findings with the Office Manager or Controller.
• Manage various stages of the work order process when assigned, including quote creation, approval, scheduling, and closure.
• Process non-recurring accounts receivable invoicing accurately and on time.
• Assist Business Development with contract proposals, RFPs, and customized sales and marketing materials; consult Marketing or Customer Service as needed.
• Set up and/or remove maintenance accounts in computer-based systems related to Branch operations.
• Generate renewals and revisions of active maintenance contracts.
• Handle portal activity for key clients and chain accounts when assigned.
• Maintain the subcontractor list for contract and insurance compliance.
• Reconcile employee timecards and enter data into computer-based systems.
• Maintain working knowledge of the Employee Handbook and answer general employee questions.
• Support effective communication between employees and Corporate functional groups.
• Assist with general recruiting functions as needed.
• Assist with onboarding, orientation, and offboarding of Branch employees.
• Assist with annual healthcare open enrollment.
• Review and process employee status-change paperwork to ensure complete, accurate, and compliant information.
• Review and process payroll variances, including missed pay, additional pay, and pay-correction requests.
• Ensure I-9 document accuracy and maintain active and inactive records in compliance with federal regulations.
• Review and submit incident reports through the online system.
• Perform other duties as assigned.

Benefits

• Competitive base pay and variable compensation opportunities.
• Eligible employees may enroll in healthcare benefit programs, including medical, dental, and vision plans; flexible spending accounts; retirement savings plans; term life/AD&D; and supplemental insurance.
• Company-provided life/AD&D.
• Employee Assistance Program.
• Six paid holidays.
• Three days of paid bereavement leave.
• Five days of paid jury duty.
• Employee Equity Program.
• Paid time off starting at two weeks per year.
• Sick pay in accordance with applicable state or local ordinance.
• On-demand pay through a partnership with DailyPay.
• Referral bonus programs.
• Gym membership and mobile carrier discounts.
• Education assistance.
• Learning Management System.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED