Box Office - HISTORY, Ottawa

Live Nation Entertainment • Ottawa, ON

1d • Onsite

About The Position

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. You will have the opportunity to be part of a very special team for Live Nation’s newest Canadian venue, HISTORY Ottawa. A state-of-the-art venue with a capacity of up to 2000 hosting over 180 concerts and private events annually. If you are ready to be a part of Ottawa’s most memorable and historic shows, this role might be for you!

Requirements

• Excellent communication skills (verbal and written)
• Understanding of basic computer skills and experience with MS Office (Word, Excel and Outlook)
• Highly motivated, proactive self-starter who is able to work under pressure
• A passion for live events and desire to ensure every customer experience is exceptional!
• Must be able to work evenings, weekends and holidays as required

Nice To Haves

• Superior customer service skills
• Experience with Ticketmaster systems
• General office and/or cash handling experience
• Organized, detail oriented and able to manage a diverse and ever-changing environment

Responsibilities

• Conduct in-person ticket sales using the Ticketmaster computer system
• Balance and account for credit card receipts from sales transactions
• Describe venue layouts and seating locations for our customers
• Organize and distribute "will-call" tickets as needed
• Maintain exemplary customer service in accordance with Live Nation standards and policies, exercising professionalism and applying problem solving skills when satisfying customer concerns
• Foster and maintain a positive and team-oriented approach towards colleagues and the company
• Other duties as assigned

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed