Server - HISTORY, Ottawa

Live Nation Entertainment • Ottawa, ON

23h • Onsite

About The Position

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. You will have the opportunity to be part of a very special team for Live Nation’s newest Canadian venue, HISTORY Ottawa. A state-of-the-art venue with a capacity of up to 2000 hosting over 180 concerts and private events annually. If you are ready to be a part of Ottawa’s most memorable and historic shows, this role might be for you!

Requirements

• Must be Smart Serve Certified and at least 19 years of age
• Minimum of 3 years experience serving in a premium, fast-paced environment.
• Knowledge of various spirits, beers, wines and champagnes
• Experience using point of sales systems; Appetize an asset, but not required
• Experience delivering drinks and maneuvering trays through large crowds
• You understand the art of upselling and enjoy meeting daily sales incentives
• Experience requesting ID’s for anyone whom looks under the legal drinking age and recognizing validity
• Must be able to stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time
• Working knowledge of cocktail tray service, basic food service, and responsible alcohol service
• Have an incredible ability to thrive in a fast-paced and high volume environment while maintaining a first-in-class hospitality and food and beverage experience
• Strong communication skills, including listening skills and ability to communicate with guests and respond to inquiries
• A passion for live events and desire to ensure every customer experience is exceptional!
• Must be able to work evenings, weekends and holidays as required

Nice To Haves

• Those with previous bottle service & casual fine dining experience an asset

Responsibilities

• Provide an exclusive premium service experience to members of our VIP areas; serving food and beverages during events delivering an exemplary guest experience
• Demonstrate complete understanding of food and beverage offerings and make appropriate recommendations
• Utilize Point of Sales systems to adequately process orders and to upsell in real time
• Communicate with service staff, kitchen staff, and bartenders to coordinate entire station and ensure guest satisfaction with the food and service
• Create an atmosphere where coworkers are connected and committed through seamless communication and the willingness to help others win

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed