Bowling Alley Attendant - Bowling Alley

Hard Rock Hotel & Casino Ottawa•Seminole Brighton Bay Hotel & Casino, WY

About The Position

Under the supervision of the Director of Hotel Operations, the Bowling Alley Attendant ensures patrons have a smooth and enjoyable bowling experience. The role includes helping customers with lane assignments and shoe rentals, completing other front-of-house tasks, and maintaining the cleanliness and functionality of bowling equipment and lanes. The attendant also handles cash transactions, operates scoring systems, and may serve refreshments. The work takes place in a hectic, fast-paced, often crowded and noisy casino environment. The employee may be exposed to secondhand smoke, excessive noise, and frequent interaction with the public. Final candidates must obtain gaming licensure through a background check with Seminole Gaming Compliance and Regulations before an offer is extended. Checks may include credit and criminal background checks and a drug screen.

Requirements

  • Be friendly and outgoing, with the ability to interact effectively with diverse customers.
  • Be able to handle cash transactions and make change.
  • Be able to work collaboratively with other staff members.
  • May be required to lift, move, and clean equipment.
  • May be required to work various shifts, including evenings and weekends.
  • Familiarity with bowling rules and equipment operation.
  • Obtain gaming licensure by completing the required background check before an offer is extended.

Responsibilities

  • Greet customers, assign lanes, provide instructions, and answer questions.
  • Clean lanes, ball returns, and surrounding areas.
  • Operate pinsetters, reset scores, and report maintenance issues.
  • Manage the cash register, handle credit card payments, and process sales.
  • Assist with snack bar operations, event setup, and other tasks as needed.

Benefits

  • A comprehensive benefits package intended to support team members' health, future planning, and work-life balance; benefits may vary with employment status.
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