Boutique Manager
Richemont•Toronto, ON
•CA$100,000 - CA$120,000•Onsite
About The Position
Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world. Role Overview Reporting to the Regional Director, the objective of this role is execute and promote the Montblanc brand.
Requirements
- At least 5+ years of retail management experience
- Affinity for luxury goods; watches and jewelry experience is a strong plus
- Demonstrated leadership abilities
- Ability to manage a P&L
- Strong clienteling skills
- Strong floor management skills
- Resourceful; problem solver
- Strong communicator
- High level of etiquette – business and social
- Highly customer oriented, results driven, goal oriented
- Ability to work open availability including nights, weekends, and holidays
- Ability to lift up to 20lbs
- Expert computer skills – Microsoft: Word, Excel, PowerPoint, Outlook
- SAP knowledge preferred
- CRM systems
Nice To Haves
- watches and jewelry experience is a strong plus
Responsibilities
- Achieve sales budget and diversification targets
- Recruit, develop, and retain sales associates
- Maximize sales potential by coaching sales associate behaviors on the sales floor and in the back room
- Develop and review sales associate performance goals
- Create annual business plans
- Provide the highest levels of customer service to stimulate sales growth
- P & L management including monitoring and controlling boutique business expenses to improve results; manage controllable expenses
- Manage operational execution (Policy and Procedure)
- Ensure Loss Prevention policies and practices are being followed
Benefits
- company sponsored health, dental, drug, and vision programs
- income protection solutions including life insurance, disability benefits
- RRSP program with employer match
- paid time off
- maternity leave top-up program
- access to the employee assistance program
- volunteer days off
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
