Boutique & Gallery Manager - Amangiri
Aman•Roswell, GA
•Onsite
About The Position
As Gallery Manager, you will oversee the day-to-day operation of the Gallery while delivering exceptional guest service that reflects Aman’s commitment to personalized luxury. You will be responsible for managing inventory, consignment programs, merchandising, vendor relationships, and retail performance, while serving as a knowledgeable ambassador of the Gallery's collections and local artisan offerings. This role also supports Front Office operations as needed, ensuring a seamless and memorable guest experience throughout the resort.
Requirements
- Previous experience in luxury hospitality, retail, or a related guest-facing environment
- Strong knowledge of retail operations, inventory management, and merchandising practices
- Appreciation for art, design, and local artisan products
- Proficiency with property management systems and Microsoft Office applications, including Excel and Word
- Strong organizational skills with exceptional attention to detail and accuracy
- Ability to work independently, take initiative, and manage competing priorities
- Excellent communication and interpersonal skills with a professional and polished presentation
- Ability to maintain confidentiality and exercise sound judgment in guest interactions
Nice To Haves
- Experience managing consignment programs, purchasing processes, and vendor relationships preferred
Responsibilities
- Deliver personalized service that anticipates guest needs and exceeds expectations
- Assist guests with purchases while maintaining expert knowledge of Gallery merchandise, artwork, and local artisan products
- Ensure the Gallery's appearance, merchandising, pricing, and stock levels consistently meet Aman standards
- Adhere to Aman Retail SOPs and collaborate with hotel and corporate retail stakeholders
- Source local suppliers and art exhibitors that align with the Aman retail vision and guest experience
- Manage Gallery inventory, consignment items, accounting records, monthly reconciliations, and invoicing processes
- Maintain operating supplies and oversee purchasing activities through established procurement procedures
- Coordinate domestic and international shipping requirements, including customs documentation and broker communication
- Monitor guest preferences, maintain accurate records, and professionally resolve guest concerns
- Support Front Office operations, including guest arrivals, departures, reservations, itineraries, and lobby presence as required
Benefits
- Competitive compensation
- Medical, dental and vision insurance
- Paid time off and holiday entitlement
- Complimentary meals during shifts
- Learning and development opportunities within Aman Group
- Opportunities for internal growth and career progression
- Access to resort facilities and colleague programmes
- Supportive and inclusive team environment
- Unique opportunity to work within a world-renowned luxury hospitality brand
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
