Booth Attendant (PT)

Pala Band of Mission Indians•Pala, CA
•Onsite

About The Position

The Raceway Booth Attendant position is the first point of contact the customers encounter at the Raceway and is in charge of providing excellent customer service to each of our guests as they are entering the Raceway.

Requirements

  • Must be 18 or older.
  • Must have High School Diploma or G.E.D.
  • Must pass pre-employment and random drug testing (including marijuana) prior to job offer
  • Must acknowledge and agree to maintain a drug-free workplace as a condition of employment with the Pala Band of Mission Indians
  • Must be able to pass a Fingerprint-based background check of potential employees, volunteers, and contractors pursuant to Public Law 101-630 - Indian Child Protection and Family Violence Prevention Act.
  • Excellent customer service skills are required
  • Knowledge of basic math skills a must
  • Must provide customers with a courteous and helpful attitude
  • The ability to have patience with customers

Nice To Haves

  • Prior cash handling experience preferred
  • Must provide and have knowledge of basic customer service skills and positive attitude
  • The ability to handle all customer complaints in a professional manner; notifying Operations Supervisor if necessary

Responsibilities

  • Responsible for accepting payment from customers on Square iPad
  • Responsible for collecting the correct amount of money from customers
  • Provide receipts to customers
  • Provide directions in a helpful and positive manner to customers upon request
  • Responsible for maintaining Raceway Waiver filing system
  • Responsible for daily log of wristbands sold
  • Responsible for opening, closing, and balancing cash drawer
  • Counting and verifying daily intake at the end of each shift
  • Preparing and responsible for daily cash drops
  • Performs other related duties as directed by the Operations Supervisor
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