Circa - Valet - Booth Attendant

Recruiting Team • Las Vegas, NV

7d • Hybrid

About The Position

The Valet Booth Attendant must be familiar with all hotel services/features and Downtown Las Vegas attractions and activities to respond to guest inquiries accurately. This role involves providing customer service support, managing reservations, and dispatching drivers. The attendant will be responsible for maintaining knowledge of various pick-up and drop-off locations, including airports, and communicating effectively with guests, drivers, and internal teams.

Requirements

• Ability to communicate effectively with guests, team members, and management in both written and verbal forms.
• Must be able to multi-task in a high-volume environment.
• Ability to work effectively with associates, guests, and management.
• Excellent communication skills.
• Ability to read, write, and communicate in English.
• Ability to process information through a computer system.
• High School diploma or equivalent.
• Basic computer skills, comfortable with Microsoft Office.
• Experience with basic GPS software.

Responsibilities

• Practicing, supporting, and promoting the Company Service Standards at all times.
• Providing customer service support for inbound calls and booking reservations.
• Maintaining complete knowledge of all Las Vegas Casinos pick-up and drop-off locations as well as, McCarran International Airport and private airports.
• Receiving inbound telephone calls from customers, VIP services, casino hosts, and reservations.
• Radio dispatching accurate information to drivers.
• Assigning drivers to vehicles.
• Answering all incoming calls and inquiries from hotel guests, casino hosts, and limousine drivers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED