Circa - Valet - Booth Attendant

Circa Resort & Casino • Las Vegas, NV

6d • Hybrid

About The Position

The Valet Booth Attendant must be familiar with all hotel services/features and Downtown Las Vegas attractions and activities to respond to guest inquiries accurately. This role involves providing customer service support for inbound calls, booking reservations, and maintaining knowledge of various pick-up and drop-off locations. The attendant will receive inbound calls, dispatch information to drivers via radio, and assign drivers to vehicles. They will also answer incoming calls and inquiries from hotel guests, casino hosts, and limousine drivers.

Requirements

• Ability to communicate effectively with guests, team members, and management in both written and verbal forms.
• Must be able to multi-task in a high-volume environment.
• Ability to work effectively with associates, guests, and management.
• Excellent communication skills.
• Ability to read, write, and communicate in English.
• Ability to process information through a computer system.
• High School diploma or equivalent.
• Basic computer skills, comfortable with Microsoft Office.
• Experience with basic GPS software.

Responsibilities

• Practice, support, and promote the Company Service Standards at all times.
• Provide customer service support for inbound calls and book reservations.
• Maintain complete knowledge of all Las Vegas Casinos pick-up and drop-off locations as well as, McCarran International Airport and private airports.
• Receive inbound telephone calls from customers, VIP services, casino hosts, and reservations.
• Radio dispatch accurate information to drivers.
• Assign drivers to vehicles.
• Answer all incoming calls and inquiries from hotel guests, casino hosts, and limousine drivers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED