Delivery - Boom Driver

Erie Materials•Poughkeepsie, NY

About The Position

The Boom Driver is responsible for safely and efficiently operating company vehicles and boom cranes to load, transport, deliver, and unload exterior building materials, including roofing materials and other construction supplies, at customer job sites. The role involves following delivery routes and schedules, making accurate deliveries—including to hard-to-reach areas such as rooftops—and protecting products from damage and inclement weather. Deliveries are generally unloaded according to customer or job-site specifications, often without assistance. The driver communicates with customers, dispatchers, management, and coworkers, including providing advance delivery updates and using mobile apps to share arrival times and route changes. The role also includes inspecting and maintaining the vehicle, completing delivery paperwork and trip records, documenting delivery locations and products with proof-of-delivery photos, and handling returns. Depending on department needs, the driver may help prepare orders for the next day or perform warehouse tasks, such as stocking, receiving product, putting away returns, cleaning, and assisting walk-in customers.

Requirements

Valid New York State Commercial Class A or B driver's license with a clean driving record.
Boom crane operating experience is required.
Ability to adhere to traffic laws and road safety regulations.
Ability to interpret and operate GPS and other navigation tools.
Strong communication, interpersonal, and customer service skills.
Ability to lift and carry building materials weighing up to 100 pounds by hand.
Ability to pass a DOT physical and DOT drug screening.
Ability to meet FMCSA vision requirements: at least 20/40 vision in each eye, with or without correction; a 70-degree field of vision; and ability to recognize red, green, and amber traffic lights. If the standard cannot be met in one eye, an eye doctor’s Vision Evaluation Report (Form MCSA-5871) is required for alternative certification.
Ability to meet FMCSA hearing requirements: perceive a forced whispered voice in the better ear at no less than five feet, with or without a hearing aid; or have no average hearing loss greater than 40 decibels in the better ear at 500 Hz, 1000 Hz, and 2000 Hz, with or without a hearing aid, when measured using a properly calibrated audiometric device.
Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
Strong basic math skills, including adding, subtracting, multiplying, and dividing in all units of measure.
Hazardous Materials (HazMat) endorsement, or ability to obtain it within the first three months of employment if hired without it.
Air Brakes endorsement.
High school diploma or GED; or one to three months of related experience and/or training; or an equivalent combination of education and experience.

Nice To Haves

At least one year of professional driving experience is preferred.
Knowledge of building materials is preferred.
Forklift and/or Moffett experience is preferred.
Boom crane certification is preferred.

Responsibilities

Safely operate company vehicles to transport and pick up building materials at designated locations.
Follow traffic laws, regulations, and company policies.
Conduct pre-trip and post-trip vehicle inspections, report issues, and maintain a clean, organized vehicle interior.
Operate a boom crane to load, transport, and unload building materials safely and efficiently, including delivering materials to hard-to-reach areas such as rooftops.
Use proof-of-delivery procedures to photograph the job site before delivery, the delivered product, and pavement locations when applicable; obtain a customer waiver when a delivery area appears questionable.
Communicate effectively with customers, dispatchers, management, and coworkers, including contacting customers in advance by text or phone about deliveries.
Follow delivery routes and schedules accurately and promptly.
Securely load materials using appropriate techniques to prevent product damage; make multiple branch trips as required by the day's routes.
Complete required paperwork and maintain accurate trip records.
Respond calmly and efficiently to emergencies or unexpected situations, contacting the department manager as needed.
Drive to customer job sites and unload products according to customer or job-site specifications, usually without assistance; protect products from inclement weather.
Pick up, secure, return, and unload materials returned from job sites for review and restocking.
Stay beyond scheduled hours when department needs require helping pull orders for the following day's deliveries.
Read work orders and invoices to determine products needed for customer pickup or delivery.
Frequently lift and carry building materials weighing up to 100 pounds by hand.
Operate a forklift to load customer vehicles and delivery trucks, unload vendor trucks, and move stock.
Perform warehouse work as needed, including putting away returns, stocking bays, cleaning, assisting walk-in customers, and receiving and checking in products.
Provide personalized customer service in person and by phone; maintain a professional and friendly demeanor in person and through electronic channels.
Use mobile apps and other technology to communicate with dispatchers and customers about arrival times and route changes.
Handle customer feedback and complaints efficiently to support customer satisfaction.
Perform additional responsibilities as assigned.