Delivery Driver - CDL B Boom Operator

Erie Materials•Albany, NY

4d•Onsite

About The Position

The Driver Boom Operator safely and efficiently operates a boom truck and boom crane to load, transport, deliver, and unload exterior building materials, including roofing materials and other construction supplies, at customer job sites. The role involves timely deliveries, safe loading and unloading, compliance with traffic laws and company policies, and providing excellent customer service. The driver may make multiple trips from the branch depending on the day’s routes and may, depending on departmental needs, stay beyond the scheduled time to help pull orders for the following day. The position also includes documenting deliveries with proof-of-delivery photographs, communicating with customers and dispatch, completing paperwork and trip records, handling returns, and assisting with warehouse and forklift work as needed. Drivers should be prepared to unload product at job sites, in most circumstances without assistance, and to protect products from inclement weather.

Requirements

Valid New York State Commercial Class B driver's license and a clean driving record.
Boom crane certification is required.
Boom crane experience is required; certification is preferred.
High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Excellent knowledge of and adherence to traffic laws and road safety regulations.
Ability to interpret and operate GPS and other navigation tools.
Strong communication, interpersonal, and customer service skills.
Ability to lift and carry building materials weighing up to 100 pounds by hand.
Ability to pass a DOT physical and DOT drug screening.
Ability to meet FMCSA vision requirements: at least 20/40 vision in each eye with or without correction, a 70-degree field of vision, and ability to recognize red, green, and amber traffic lights. If the standard cannot be met in one eye, a special Vision Evaluation Report (Form MCSA-5871) from an eye doctor is needed for alternative certification.
Ability to meet FMCSA hearing requirements: perceive a forced whispered voice in the better ear at not less than five feet, with or without a hearing aid, or meet the stated audiometric threshold of no more than 40 decibels average hearing loss in the better ear at 500 Hz, 1000 Hz, and 2,000 Hz, with or without a hearing aid.
Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
Strong basic math skills, including adding, subtracting, multiplying, and dividing in all units of measure.
Have a Hazardous Materials (HazMat) endorsement or obtain it within the first three months of employment if hired without it.
Have an Air Brakes endorsement.

Nice To Haves

At least one year of professional driving experience is preferred.
Knowledge of building materials is preferred.
Forklift and/or Moffett experience are preferred.
Boom crane certification is preferred.

Responsibilities

Safely operate company vehicles to transport and pick up building materials at designated locations, following traffic laws, regulations, and company policies.
Conduct pre-trip and post-trip vehicle inspections, report issues, and keep the vehicle interior clean and organized.
Operate a boom crane to load, transport, and unload building materials at job sites, including delivering materials to hard-to-reach areas such as rooftops.
Use proof of delivery to photograph the job site before delivery, the delivered product, and pavement locations when applicable; obtain customer waiver consent when a pavement delivery area appears questionable.
Communicate effectively with customers, dispatchers, management, and coworkers, including sending customers advance delivery notifications by text or phone and providing arrival-time and route updates.
Follow delivery routes and schedules accurately and promptly.
Securely load materials using proper techniques to prevent product damage; make multiple branch trips as required by the day’s routes.
Complete required paperwork and maintain accurate trip records.
Respond calmly and efficiently to emergencies or unexpected situations, contacting the department manager when needed.
Drive to customer job sites and unload products according to customer or site specifications, usually without assistance, while protecting products from inclement weather.
Pick up, securely load, return, and unload building-material returns at the warehouse for review and restocking.
Read work orders and invoices to determine product requirements for customer pickup or delivery.
Operate a forklift to load customer vehicles and delivery trucks, unload vendor trucks, and move stocked product.
Assist with warehouse work as needed, including putting away returns, stocking bays, cleaning warehouse areas, helping walk-in customers with purchased products, and receiving and checking in products.
Provide personalized in-person and phone customer service; maintain a professional, friendly demeanor and handle feedback and complaints efficiently.
Stay beyond scheduled hours when required by departmental needs to help pull orders for the following day.
Perform additional responsibilities as assigned.
Frequently lift and carry building materials weighing up to 100 pounds by hand.