Bookseller - Temporary

Barnes & Noble•Greenville, NC
•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility, positivity, teamwork, helpful customer service, and willingness to learn. The position is temporary and involves mastering operational competencies, building product knowledge, and contributing to sales objectives. As skills develop, Booksellers are expected to advance to Senior Bookseller.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including the ability to work varied shifts as needed.
  • Positive, dependable, and energetic approach to assigned work.
  • Supportive and considerate teamwork and a willingness to help colleagues.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and store knowledge.
  • Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

  • Welcome customers, answer questions, and help connect them with books and other products.
  • Maintain attractive store presentation, cleanliness, displays, and merchandising across books, gifting, toys, and other categories.
  • Operate registers quickly, reliably, and professionally.
  • Support receiving and unpacking deliveries and accurately shelve products.
  • Use personal and colleague knowledge, BookMaster, and available information tools to locate products for customers.
  • Support the café team when needed.
  • Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
  • Build knowledge of books across fiction, nonfiction, and children’s categories and use it to maintain sections, recommend books, and support sales objectives.
  • Develop knowledge of educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand; maintain sections and backstock and assist customers.
  • Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
  • Maintain reliable and punctual attendance, fill scheduling gaps when able, and support other stores in the wider Cluster when needed.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
  • Company-paid holidays (for eligible scheduled hours)
  • Transit benefit (for eligible scheduled hours)
  • 401(k) with company match (for eligible scheduled hours)
  • Medical, dental, and vision benefits (for employees scheduled 30 hours or more)
  • Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
  • Disability benefits (for employees scheduled 30 hours or more)
  • Life insurance (for employees scheduled 30 hours or more)
  • Tuition reimbursement (for employees scheduled 30 hours or more)
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