Bookseller - Temporary

Barnes & Noble•Lakewood, WA

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. Booksellers also help maintain the store’s presentation and efficient operation by unpacking and shelving deliveries, tidying displays, and serving customers at the register. The role requires reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. Booksellers are trained in operational competencies including using store technology, merchandising and maintaining store presentation, operating registers, receiving and shelving deliveries, locating products using store resources, supporting the café when needed, and following loss-prevention and de-escalation procedures. As their knowledge develops, Booksellers maintain sections and backstock, recommend books, support sales objectives and new releases, and build expertise across books and other product categories such as educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand. Booksellers may work at other stores when able and needed to support the wider Cluster. The role offers a path to Senior Bookseller as skills and experience grow. Employees must comply with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
  • Positive, energetic, hardworking, and reliable approach to assigned tasks.
  • Supportive and considerate conduct toward colleagues.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and acquire store knowledge.
  • Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find appropriate books and other products.
  • Maintain attractive store presentation, displays, cleanliness, and product sections.
  • Unpack and receive deliveries, and shelve products accurately and efficiently.
  • Operate registers quickly, competently, and reliably.
  • Use store technology and information tools, including BookMaster, to locate books and products.
  • Support the café team when needed.
  • Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
  • Build knowledge of books and other product categories and use it to maintain sections and backstock and assist customers.
  • Make effective book recommendations and help customers throughout varied sections.
  • Support sales objectives and promote products such as Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
  • Maintain reliable and punctual attendance, respond flexibly to store needs when able, and support colleagues.
  • Work at other stores when able and needed to support the wider Cluster.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave (eligibility and amount depend on scheduled hours and tenure)
  • Company-paid holidays
  • 401(k) with company match
  • Transit benefits
  • Medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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