Bookseller - Temporary

Barnes & Noble•Noblesville, IN

13d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, helping create a welcoming place for readers and the community. Booksellers greet customers, answer questions, recommend books and products, and provide quick, friendly, professional service at the register. They also help maintain the store’s presentation and efficient operation by unpacking and shelving deliveries, tidying displays, and supporting merchandising and cleanliness. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and a willingness to learn. They are trained to use store technology, run registers, merchandise books and other products, locate items using available information tools, support receiving and shelving, assist the café team when needed, and follow loss prevention and de-escalation procedures. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. As they gain experience, they build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. Booksellers who master the role are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs.
A positive, energetic, hard-working, and reliable approach to assigned tasks.
A supportive and considerate attitude toward colleagues.
A cheerful, helpful approach to customer service.
Aptitude and willingness to learn new skills and acquire store knowledge.
Ability to use varied technology comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Provide quick, friendly, and professional service at the register.
Help maintain store presentation and cleanliness, including tidying displays and merchandising books and other products.
Unpack and receive deliveries and shelve products accurately and efficiently.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Locate books and other products for customers using personal and colleague knowledge and available tools.
Support the café team when needed.
Understand and follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Develop knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain sections and backstock and present products in an attractive manner.
Make book recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain reliable and punctual attendance and fill scheduling gaps when able.
Support colleagues and comply with company policies and procedures.