Bookseller - Temporary

Barnes & Noble • Coral Springs, FL

12d • Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and connecting readers with books and other products. The role also supports the attractive presentation and efficient operation of the store by unpacking and shelving deliveries, tidying displays, and operating registers to provide quick, friendly, professional service.

Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned tasks, consideration and support for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The position is part of a busy team and requires proficiency in the store’s operational competencies and compliance with company policies and procedures.

The role involves developing book knowledge across fiction, nonfiction, and children’s categories, as well as knowledge of educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products. Booksellers use that knowledge to maintain sections and backstock, make recommendations, help customers, and support sales initiatives and new releases. With experience and mastery of the role’s skills, a Bookseller is expected to advance to Senior Bookseller. Booksellers may work in other stores when able and when needed to support the wider Cluster.

Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. The store is open from early mornings to late evenings every day, including weekends and most holidays; Booksellers may be asked to fill scheduling gaps when able.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
• A positive, willing, energetic, and reliable approach to assigned work.
• A supportive and considerate approach to colleagues.
• Cheerful, helpful customer service and willingness to go out of the way to assist customers.
• Aptitude and willingness to learn new skills and acquire store knowledge.
• Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
• Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help them find suitable books and products.
• Maintain attractive store presentation and cleanliness, including book sections, gifting, toys, and other product displays.
• Unpack and receive deliveries, then shelve products efficiently and accurately.
• Operate registers quickly, competently, and reliably while providing friendly customer service.
• Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster, to assist customers and perform tasks.
• Support the café team when needed.
• Understand loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
• Build knowledge of books across fiction, nonfiction, and children’s categories, and of other store product areas.
• Make book recommendations and help customers throughout varied sections.
• Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
• Maintain sections and backstock effectively and share product knowledge with customers and colleagues.
• Provide support at other stores in the wider Cluster when able and needed.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
• Company-paid holidays (for eligible scheduled hours)
• 401(k) with company match (for eligible scheduled hours)
• Transit benefits (for eligible scheduled hours)
• Medical, dental, and vision coverage (for eligible scheduled hours)
• Healthcare and dependent care spending accounts (for eligible scheduled hours)
• Healthcare spending account (for eligible scheduled hours)
• Disability benefits (for eligible scheduled hours)
• Life insurance (for eligible scheduled hours)
• Tuition reimbursement (for eligible scheduled hours)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed