Booking Clerk
About The Position
Come work as a Booking Clerk with Vancouver Coastal Health (VCH) at the Medical Imaging Clerical team at Richmond Hospital in Richmond, BC! Apply now to join the team! Practices in accordance with the standards of professional practice as well as within a client and family centred care model and the vision and values of the department across the Lower Mainland Integration (LMI) health authorities (Fraser Health Authority, Providence Health Care, Provincial Health Services Authority, and Vancouver Coastal Health). Performs scheduling and booking functions for a variety of patient appointments for designated areas within Radiology. Duties include arranging times with patients, doctor's offices, nursing units, physicians, technical staff and surgical/medical daycare, making follow up appointments, locating applicable images/films prior to appointments, rearranging schedules to meet changing demands/requests, preparing and confirming patient information, entering booking, patient and image/film information into radiology and hospital computerized and/or manual booking and patient information systems, filing requisitions for all bookings, and acting as receptionist to support the delivery of patient care and to ensure client/family needs are met above all other concerns.
Requirements
- Grade 12, two years' recent related experience or an equivalent combination of education, training and experience.
- Ability to keyboard at 40 wpm.
- Knowledge of medical terminology.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
Responsibilities
- Performs scheduling and booking functions for a variety of patient appointments for designated areas within Radiology.
- Arranges times with patients, doctor's offices, nursing units, physicians, technical staff and surgical/medical daycare.
- Makes follow up appointments.
- Locates applicable images/films prior to appointments.
- Rearranges schedules to meet changing demands/requests.
- Prepares and confirms patient information.
- Enters booking, patient and image/film information into radiology and hospital computerized and/or manual booking and patient information systems.
- Files requisitions for all bookings.
- Acts as receptionist to support the delivery of patient care and to ensure client/family needs are met above all other concerns.
Benefits
- Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
- Employer-paid training and leadership development opportunities
- Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
- Award-winning recognition programs to honour staff, medical staff and volunteers
- Access to exclusive discount offers and deals for VCH staff
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
