Booking Clerk

Hamilton Health Sciences • Hamilton, ON

2d

About The Position

The Booking Clerk reports to the Diagnostic Services Booking Office Manager. As a member of a Multidisciplinary Health Care team, the Booking Clerk is responsible for all types of Diagnostic Services exams and procedures. The Booking Clerk mediates between patients and families and physicians (both internal and community). The Booking Clerk works directly with Radiologists, Technologists and Nursing staff to facilitate the exam/procedure process.

Requirements

• Graduate of community college secretarial/medical office administration program or 2-3 years of recent relevant medical office experience.
• Demonstrated Medical Terminology related to Diagnostic Services.
• Medical Terminology, computer and typing skills will be tested.
• Demonstrated proficiency in registration and EPIC.
• Understanding of privacy and confidentiality policies
• Demonstrated ability to communicate effectively with patients, families, and other members of the healthcare team, both verbally and written.
• Demonstrated knowledge and skill in using computers, MS Windows, Outlook, Word.
• Ability to work in a fast-paced environment
• Demonstrated proficiency in keyboarding and typing skills (minimum 40 wpm).
• Critical thinking skills with the ability to work independently.

Nice To Haves

• Minimum 1-year previous booking experience preferred.
• Previous experience in a Diagnostic Services environment.
• EPIC experience preferred.

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree