Book Department Staff (Full-Time) Mesa

Bookmans Entertainment ExchangeMesa, AZ
Onsite

About The Position

Responsible for leading and promoting a customer-friendly store atmosphere by providing exceptional customer assistance. To apply knowledge of books to buying, processing and selling, continuously incorporating positive customer focused strategies. Staff prices, sorts, stocks and merchandises all areas of the department as well as works at the Incoming Merchandise Counter buying and pricing merchandise.

Requirements

  • Excellent communication and customer service skills with motivation to serve the public
  • Professional telephone skills
  • Ability to adapt to a flexible working schedule to include early mornings, evenings, mid-shifts and weekends
  • Diverse Book knowledge
  • Understanding of the pricing, trading and discount systems
  • Motivated to learn how to buy/process/sell Books
  • General knowledge of products sold at Bookmans
  • Knowledge of store sections and layout
  • Ability to work independently with guidance and direction from Book Department Supervisor and Management
  • Ability to use reference materials
  • Must be able to conduct oneself in a civil, professional and respectful manner at work

Responsibilities

  • Leading and promoting a customer-friendly store atmosphere by providing exceptional customer assistance.
  • Applying knowledge of books to buying, processing and selling.
  • Continuously incorporating positive customer focused strategies.
  • Pricing, sorting, stocking and merchandising all areas of the department.
  • Working at the Incoming Merchandise Counter buying and pricing merchandise.
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