Bone Access & DMAB Patient Experience Lead, Marketing Senior Manager
About The Position
The Bone Access & DMAB Patient Experience Lead is a senior marketing role on Amgen’s Bone Patient Experience & Access Marketing Team within Patient Access & Reimbursement (PAR). Reporting to the Director of Bone Patient Experience and Access Marketing, this role leads access marketing strategy, field enablement, and fulfillment pathway optimization across the Bone portfolio. It owns patient and healthcare provider solutions for denosumab (DMAB), Prolia, and Xgeva that improve the access experience. The position serves as a strategic access marketing partner to Brand, Sales, Market Access, and PAR Centers of Excellence. It helps shape patient and provider access journeys, anticipate barriers, and translate business priorities into strategies and solutions that use shared PAR capabilities to improve access and patient experience. The role also leads compliant material development and approval, agency partnerships, budgets, program measurement, and continuous improvement. The expected U.S. annual salary range, excluding Puerto Rico, is $149,349.25–$202,060.75. Actual salary depends on relevant skills, experience, and qualifications. Amgen offers a Total Rewards Plan, subject to eligibility, with benefits, incentives, time-off plans, and career development opportunities. Flexible work models may be available where possible; the posting does not specify a work location type.
Requirements
- Doctorate degree and 2 years of marketing and/or business experience; or a master’s degree and 4 years; or a bachelor’s degree and 6 years; or an associate’s degree and 10 years; or a high school diploma or GED and 12 years.
- Strategic thinking, collaborative leadership, and a results-oriented marketing approach.
- Strong strategic, analytical, and problem-solving skills, including the ability to translate insights into actionable recommendations.
- Excellent communication, collaboration, and stakeholder management skills, with the ability to engage across functions and leadership levels.
- Ability to manage competing priorities, lead initiatives from strategy through execution, and deliver results in a dynamic environment.
Nice To Haves
- Five or more years of experience in pharmaceutical, biotechnology, or healthcare marketing, market access, sales, or patient support.
- Strong understanding of the U.S. payer landscape, coverage and reimbursement, and patient access challenges, ideally involving medical benefit or specialty products.
- Experience developing access marketing strategies, field resources, digital capabilities, or customer support programs.
- Demonstrated ability to lead complex cross-functional initiatives, influence without authority, and drive accountability for results.
- Experience partnering with field sales, reimbursement teams, agencies, and external vendors.
Responsibilities
- Lead access marketing strategy and tactical planning for DMAB, identifying payer, competitive, and patient journey barriers and partnering with Brand and PAR teams on solutions to improve access, therapy initiation, and continuity of care.
- Lead development, evaluation, and optimization of Bone portfolio access tools, including Bone Therapy Finder sites, coverage resources, and digital solutions for field teams and providers navigating access and reimbursement.
- Develop clear, compliant access messaging, educational resources, and field communications for Sales, Key Account Managers, and Field Reimbursement Managers; support teams with coverage changes, biosimilar competition, and evolving reimbursement dynamics.
- Partner with PAR capability teams to optimize field reporting, alerts, and insights from Amgen SupportPlus and ensure consistent messaging and resources for field teams and patient support channels.
- Partner with Brand, Market Access, Sales, Analytics, and PAR Centers of Excellence to define business needs, prioritize opportunities, and integrate shared capabilities into brand access strategies.
- Define success measures and evaluate the impact of access marketing programs and capabilities on the patient and provider journey; use analytics, market research, and field insights to identify barriers and improve the access experience.
- Lead development and approval of access marketing materials in partnership with Legal, Regulatory, and Compliance teams.
- Manage agency partners, project budgets, and execution of key initiatives.
Benefits
- Retirement and Savings Plan with generous company contributions
- Group medical coverage
- Dental coverage
- Vision coverage
- Life insurance
- Disability insurance
- Flexible spending accounts
- Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible
- Career development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
