Body Shop Manager

Les Stumpf Ford • Appleton, WI

9d • $60,000 - $90,000 • Onsite

About The Position

Les Stumpf Ford has been trusted in the community for over 100 years—and we’re looking for a Body Shop Manager who wants a better work environment, steady income, and a team that has your back. This role offers consistent hours and a steady workflow, with no nights, weekends, or holidays. It's a fast-paced but low-stress environment within a clean, organized shop, providing an opportunity to grow with a family-owned, stable company.

Requirements

• Previous experience in collision repair and body shop management preferred
• Strong leadership and team management skills
• Knowledge of estimating systems and repair procedures
• Excellent communication and customer service abilities
• Ability to multitask in a fast-paced environment
• Familiarity with insurance claims processes
• Valid driver’s license with acceptable driving record
• Strong organizational and problem-solving skills
• Ability to motivate and lead a team
• Detail-oriented with a focus on quality control
• Proficient with computers and shop management software
• Strong understanding of repair timelines and efficiency

Nice To Haves

• I-CAR or ASE certifications are a plus

Responsibilities

• Manage day-to-day body shop operations and workflow
• Schedule and assign repair work to technicians
• Monitor repair quality, cycle time, and productivity
• Provide excellent customer service and communicate repair updates
• Prepare and review estimates and supplements
• Work closely with insurance adjusters and vendors
• Maintain proper inventory and order necessary parts and materials
• Ensure compliance with safety regulations and company policies
• Recruit, train, coach, and evaluate body shop staff
• Monitor department profitability, labor sales, and expenses
• Handle customer concerns professionally and efficiently
• Maintain a clean, organized, and safe work environment
• Assist in developing marketing and customer retention strategies

Benefits

• Consistent hours and steady workflow
• $5,000 Sign-on bonus
• Health, dental, vision insurance
• 401(k) with match & profit sharing
• Paid time off
• Employee discounts
• Employee Assistance Program
• Training and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed