Body Shop Foreman

Allegiance Truck Centers•Walpole, MA

About The Position

The Body Shop Foreman oversees technicians repairing light-, medium-, and heavy-duty trucks and equipment according to Technical Manual procedures, using specialized tools and equipment. The role supports customers and technicians throughout the repair process, coordinates repair approvals, and manages shop workflow. The foreman also assists with troubleshooting, reviews repair estimates, tests repaired vehicles, and handles warranty parts and documentation.

Requirements

State Appraisers License.
At least 3 years of experience in a collision shop.
At least 3 years in a leadership role or service writer role.
Customer service and leadership qualities.
Driver's license required.

Nice To Haves

CDL.

Responsibilities

Oversee technicians accurately repairing light-, medium-, and heavy-duty trucks and equipment using specialized tools and equipment according to Technical Manual procedures.
Communicate clearly with customers and provide updates as needed.
Work with insurance adjusters and/or customers to obtain repair approvals.
Provide timely and accurate technical support and information to the service office and customers.
Follow all safety rules and regulations while performing work duties.
Communicate problems and resolutions to the supervisor and customers, if requested.
Oversee tagging warranty parts and writing warranty stories.
Test drive repaired vehicles.
Assist technicians with troubleshooting equipment malfunctions and repairs.
Distribute repair orders fairly and evenly, matching them to technicians' skillsets.
Manage shop workflow.
Review and adjust repair estimates.
Assist with other projects as needed.