Body Shop Estimator

BERGSTROM AUTO•Madison, WI

1d•$100,000•Onsite

About The Position

Bergstrom Automotive is hiring a Body Shop Estimator for Bergstrom Body Shop of Madison (Applegate Road) in Madison, Wisconsin. The role involves inspecting damaged vehicles, assessing repair needs, and preparing accurate, detailed repair estimates. The estimator works with guests to explain repair processes and pricing, collaborates with technicians and management to support timely, high-quality repairs, and communicates with insurance adjusters to document damage and coordinate coverage. The position also requires reviewing repair orders, maintaining accurate records, ensuring estimates follow company policies and industry standards, and providing attentive customer service throughout the repair process. The schedule consists of shifts between Monday and Friday, 7 a.m. and 6 p.m. Compensation includes a base salary and performance bonus; experienced and qualified candidates may earn up to $100,000 or more per year. Bergstrom offers training and opportunities for career growth and advancement.

Requirements

Previous experience as an auto body estimator or in a related automotive repair position.
Knowledge of auto body repair procedures and industry standards.
Strong communication skills and the ability to clearly explain technical information to guests and insurance companies.
Proficiency with estimating software such as Mitchell or CCC One and with Microsoft Office.
Ability to read and interpret repair manuals, schematics, and technical documents.
Strong attention to detail and excellent organizational skills.
Ability to work in a fast-paced, team-oriented environment.
Valid driver's license and clean driving record.

Responsibilities

Inspect damaged vehicles, assess repair needs, and prepare accurate, detailed estimates of repair costs.
Explain the repair process and pricing clearly and transparently to guests.
Collaborate with body shop technicians and management to support timely, high-quality repairs.
Communicate with insurance adjusters to document damage and ensure repairs are covered.
Ensure estimates comply with company policies and industry standards.
Review repair orders and verify that estimates and work orders align with approved repairs.
Maintain accurate records of estimates, vehicle repairs, and communications with insurance companies.
Address guest concerns, provide progress updates, and help ensure a smooth repair process.

Benefits

Medical, dental, vision, short-term disability, long-term disability, and life insurance for full-time team members.
Two weeks of paid time off starting on the first day for full-time team members.
Discounts on vehicles, service, and parts.
401(k) plan with company match for full-time team members.
Paid holidays for full-time team members.
Wellness program.
Free team member clinic access.
Free health coach.
Employee assistance program.
Employee referral program.
Ongoing training and opportunities for growth and advancement.
Base salary plus performance bonus.