Body Shop Estimator
About The Position
Scott Robinson Collision Center in Torrance, California, is seeking an experienced, customer-focused Body Shop Estimator to prepare accurate collision repair estimates, work with insurance carriers, and support customers from initial inspection through repair completion. The role involves estimating and documenting vehicle damage, reviewing and negotiating insurance supplements, coordinating with customers, adjusters, technicians, and parts personnel, and monitoring repair orders through vehicle delivery. The estimator also researches OEM repair procedures and helps ensure repairs meet manufacturer, insurance, and collision center quality standards.
Requirements
- Previous collision estimating or insurance estimating experience is preferred.
- Knowledge of collision repair procedures, vehicle construction, parts, refinishing, and repair-versus-replace decisions.
- Strong computer and documentation skills.
- Excellent communication, organizational, and customer service skills.
- Ability to negotiate professionally with insurance adjusters and representatives.
- Ability to manage multiple repair files and priorities in a fast-paced collision center.
- Valid California driver's license and acceptable driving record.
- Must be able to submit to a background and drug screening.
Nice To Haves
- Experience working with major insurance carriers and DRP programs.
- Experience with CCC ONE or similar estimating software.
- I-CAR training or certifications.
Responsibilities
- Inspect damaged vehicles and prepare accurate, detailed collision repair estimates.
- Work with insurance companies, adjusters, customers, technicians, and parts personnel throughout the repair process.
- Write estimates and supplements using industry-standard estimating software.
- Document vehicle damage with photos, repair procedures, notes, and supporting documentation.
- Review insurance estimates and negotiate supplements when additional damage or required repair procedures are identified.
- Communicate with customers about repair status, insurance approvals, and estimated completion dates.
- Coordinate with technicians and production staff to ensure estimates accurately reflect required repairs.
- Research OEM repair procedures and ensure estimates include necessary operations for safe and proper repairs.
- Monitor assigned repair orders from initial estimate through delivery.
- Maintain complete and accurate documentation for insurance claims and repair files.
- Help ensure repairs meet manufacturer, insurance, and collision center quality standards.
- Provide a professional, efficient, and customer-focused experience.
Benefits
- Medical, dental, and vision insurance.
- 401(k) retirement plan.
- Paid time off.
- Group life insurance.
- Short- and long-term disability benefits.
- Employee vehicle, parts, and service discounts.
- Professional and supportive work environment.
- Opportunity to join an established, family-owned automotive organization.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
