body apprentice

Hendrick•Fayetteville, NC

About The Position

The Body Apprentice is an entry-level position that assists Service Technicians with identifying necessary vehicle service and performing repairs, service, and maintenance. The apprentice develops knowledge, skills, and certifications to progress to a Service Technician. The role has no direct supervisory responsibilities and is performed primarily in the service area, with frequent interaction with customers, service advisors, and the service manager. The apprentice follows dealership and manufacturer guidelines, company policies, and applicable safety rules. Other duties may be assigned.

Requirements

High school diploma.
Basic knowledge of automotive parts and systems.
Demonstrable mechanical skills and knowledge.
Technical training or commensurate technical experience.
Valid driver’s license.
Eligible for NAPA training, manufacturer training, and state inspection/emissions training, if applicable.
Basic computer skills to use the timekeeping system and ability to learn the parts department computer inventory and ordering system.
Ability to understand and follow instructions and technical manuals.
Ability to communicate effectively with customers and company personnel.
Ability to read and comprehend instructions, correspondence, and memos, and present information effectively in one-on-one and small-group situations.
Basic arithmetic ability, including addition, subtraction, multiplication, and division.
Ability to apply common-sense understanding to instructions and deal with standardized situations.
Regular and predictable attendance.
Ability to lift up to 50 pounds and perform duties involving talking, hearing, standing, walking, handling objects, reaching, stooping, kneeling, crouching, or crawling.

Responsibilities

Assist a Master/Service Technician or Team Leader with examining customer vehicles.
Assist with identifying necessary vehicle repairs and maintenance.
Assist with estimating repair costs.
Assist with vehicle repairs and maintenance.
Document services performed.
Use available technologies to enhance the customer experience.
Learn to perform services efficiently and according to dealership guidelines.
Follow dealership and manufacturer service guidelines.
Request necessary parts for the Service Technician.
Maintain CSI at or above company standards.
Maintain an organized, clean, and safe work area.
Participate in required training.
Accurately record all hours worked in the company timekeeping system.
Follow Safeguards rules and regulations and all applicable safety rules.
Demonstrate the company’s Core Values and comply with company policies and procedures.
Perform other duties as assigned.