body apprentice
About The Position
The Apprentice Technician works in a learning capacity, assisting Service Technicians with identifying needed vehicle services and performing repairs, service, and maintenance. This entry-level role is intended to build the employee’s knowledge, skills, and certifications to progress to a Service Technician. The position has no direct supervisory responsibilities. Work is performed primarily in the service area and includes moving around vehicles, working in different physical positions, and safely operating power tools and test equipment. The role may involve exposure to loud noise, vibration, exhaust fumes, and other service and repair conditions, as well as frequent interaction with customers, service advisors, and the service manager. Scheduled shifts may include evenings, weekends, and holidays. Regular and predictable attendance is required.
Requirements
- High school diploma desired.
- Basic knowledge of automotive parts and systems.
- Demonstrable mechanical skills and knowledge.
- Technical training or commensurate technical experience.
- Valid driver’s license.
- Ability to understand and follow instructions and communicate effectively with customers and company personnel.
- Basic computer skills to use the timekeeping system, and ability to learn the parts department computer inventory and ordering system.
- Ability to read and comprehend instructions, correspondence, and memos, and to present information effectively in one-on-one and small-group situations.
- Ability to add, subtract, multiply, and divide.
- Ability to apply common-sense understanding to carry out instructions, handle standardized situations, and understand and follow technical manuals.
- Ability to lift up to 50 pounds and perform duties requiring talking, hearing, standing, walking, handling objects, reaching, stooping, kneeling, crouching, or crawling.
- Regular and predictable attendance.
Nice To Haves
- Eligibility for NAPA training, manufacturer training, and state inspection/emissions training, if applicable.
- Up to 3 years of desired work experience.
Responsibilities
- Assist a Master/Service Technician or Team Leader with examining customer vehicles.
- Assist with identifying necessary vehicle repairs and maintenance.
- Assist with estimating repair costs.
- Assist with vehicle repairs and maintenance.
- Document services performed.
- Use available technologies to enhance the customer experience.
- Learn to perform services efficiently and according to dealership guidelines.
- Follow dealership and manufacturer service guidelines.
- Request necessary parts for the Service Technician.
- Maintain customer satisfaction index (CSI) at or above Company standards.
- Maintain an organized, clean, and safe work area.
- Participate in required training.
- Accurately record all hours worked in the company timekeeping system.
- Follow Safeguards rules and regulations.
- Demonstrate the Company’s Core Values.
- Comply with Company policies and procedures.
- Observe all Federal, State, Local, and Company safety rules and regulations while performing duties.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
